Quality Engineer

Quality Engineer – Crowborough, East Sussex, UK – Full Time, Permanent, 38 Hours per Week, Site‑Based Role

Salary: £40,000 – £50,000 + Bonus.

What You’ll Be Doing

• Support the development, implementation and sustainment of manufacturing and business processes across UKTC Operations, New Value Introduction (NVI) and Value Engineering (VE) activities.
• Drive manufacturing improvements through structured problem‑solving activities and coaching of manufacturing teams.
• Monitor, analyse and report quality‑related KPI data to identify trends and opportunities for improvement.
• Manage and support the resolution of customer complaints and quality issues in accordance with company standards and regulatory requirements.
• Develop and improve manufacturing process controls.
• Lead process and product improvement projects.
• Support compliance with Servomex quality assurance standards and best practices.

What We’re Looking For

Essential Skills & Experience

• Proven experience as a Quality Engineer within a manufacturing environment.
• Strong understanding of quality assurance methodologies, tools and techniques.
• Excellent analytical, problem‑solving and decision‑making abilities.
• Experience implementing process controls and quality improvement initiatives.
• Ability to coach and mentor others in structured problem‑solving techniques.
• A practical, hands‑on approach with the drive to deliver sustainable improvements.

Desirable Skills & Experience

• Lean Manufacturing methodologies.
• ISO 9001 Quality Management Systems and auditing.
• Experience within electronics and/or mechanical manufacturing environments.
• New Product Introduction (NPI) experience.
• Power BI, Power Apps or Power Automate.
• SAP and Minitab.
• Six Sigma Green Belt, Black Belt or equivalent experience.

Qualifications

• HNC (or equivalent) in an Engineering discipline.

What’s in it for You?

• Discretionary Company Bonus.
• Opportunities for growth and development through our structured Talent Management System.
• Annual Performance Review.
• Personal Pension Plan (up to 10.5% employer contribution).
• Employee Wellbeing Programme.
• 25 days annual leave, with the option to buy more, plus Bank Holidays and a Company Shutdown Day.
• Two Volunteering Days.
• Life Assurance (4x salary).
• Enhanced Family‑Friendly Benefits and Pay.
• Staff Referral Scheme.
• Long Service Awards.
• Global Recognition Scheme.
• Cycle to Work Scheme.
• Free Parking.
• Inclusive Recruitment.

“I feel fortunate to be part of a company that values its employees’ growth and well‑being as much as their contributions. Servomex has been more than a workplace for me – it has been a place of learning, growth, and genuine support.” – Carol Tuscano, Senior V&V Engineer

Equal Employment Opportunity

We welcome applications from all qualified candidates regardless of background, identity or experience. If you need any reasonable adjustments during the recruitment process, including adjustments relating to disability, health conditions or neurodiversity, please let us know and we will be happy to support you.