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Vibe Recruit
Bridgend
Vibe Recruit are working with a leading British manufacturer of quality metal ceilings and bespoke architectural metalwork in the Bridgend area. They design and supply commercial ceilings and interiors and produce suspended ceilings for a vast range of spaces, for all matters of public and private clients across the world. We are currently looking
Job Source: Vibe RecruitHAYS
Swansea
Job Description Sales Administrator - Swansea - Permanent Your new company Your new company is a fantastic organisation based in the heart of Swansea. My client is looking for an experienced Sales Administrator who is comfortable working in a busy environment. Your new role Your new role will require you to maintain the highest level of customer
Job Source: HAYSFlotek
Bridgend
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time / Permanent Working Hours: Monday to Friday - 42.5 hours - Flexible Hours within 8am - 6pm) Flotek Group is a dynamic and innovative technol
Job Source: FlotekBooker Group
Bridgend
About the role This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within
Job Source: Booker GroupWorkwales
Maesteg
Customer Service Co-ordinator Maesteg Salary: Up to £24k + Bonus Are you passionate about delivering outstanding customer service? Would you like to join a global business with opportunities for career advancement? If so, this role could be perfect for you. About the Role We are currently seeking enthusiastic Customer Support Co-ordinator to
Job Source: WorkwalesFlotek
Bridgend
Job Title: Head of Customer Service Location: Bridgend, travel required across UK when required for regional office visits Salary: £30,000 - £40,000 per annum (Depending on Experience) Job Type: Full time /...
Job Source: FlotekExponential-e
Bridgend
Exponential-e Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology. Hours: 24/7 Shift Pattern - 4 Days on and 4 Days off Your new role: Be the first point of contact for Exponential-e customers Responsible for
Job Source: Exponential-eReed
Maesteg
We are seeking a dedicated Customer Service Coordinator to join our manufacturing client in Maesteg on a temporary basis. The ideal candidate will be the internal advocate for our customers, ensuring a seamless experience from quotation to order fulfilment. This role requires a ‘right first time’ mentality and the ability to work in a fast-paced e
Job Source: ReedSwansea
Site Coordinator – Academy Homebased (Covering South West of England) Contract Full Time, Permanent Annual Salary £23,500 Hours - 37.5 hours a week (Monday to Friday Shifts between 8am-6pm e.g 8am-4pm, 9am-5pm or 10am-6pm) Opportunities for progression and development Extensive benefits package The role: You will act as the first point of contact for the business and will manage the customer experience remotely. You will be a key part of the customer journey and will need to ensure you maintain the highest levels of customer service. What we need from you: At least 1 year’s customer service experience
Excellent I.T skills- particularly Microsoft Office – as you will be working on various systems and must have good understanding
Team player
Compassionate
Caring manner
Great interpersonal skills and ability to build a rapport with people
Time management and attention to detail
Computer literate
A typical day will involve: Complete courtesy calls to confirm upcoming appointments, make any necessary changes and liaise with not only the claimant but potentially the claimant’s carer, guardians and or housing associations.
Manage the appointment arrivals board ensuring systems keep up to date and in good order.
You will also manage any special requests e.g., where a translator may be required, undertake the required identity checks with each claimant.
Ordering supplies/equipment/stationary as required to ensure sufficient stocks are always maintained.
General administrative tasks e.g., answering the telephone, copying documents, working off Excel spreadsheets.
Provide support and compassion to customers across a variety of activities and general queries such as questions about the PIP assessment and assisting with enquiries on expense claims from customers who have incurred costs to attend the assessment centre.
Support local AC when business requires. Training will be given on current requirement.
Deputise for SSC during periods of leave.
Optional overtime
Please apply with your CV or contact Jess via email or on mobile
Customer Service Administrator jobs in Swansea
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