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Absolute Recruit
London Area, United Kingdom
Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal with tickets of varyi
Job Source: Absolute RecruitAbsolute Recruit
London
Job Description🌟 Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the IT Lead, the IT Support Analyst will deal w
Job Source: Absolute RecruitJameson Legal
London
Job Description An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities:
Job Source: Jameson LegalISR Recruitment
, United Kingdom
The Opportunity: Our client is looking for a First Line Support Analyst who is technically skilled and has high customer service skills. Personality and attitude key to this position, you will be the face of the IT department and being able to work with people is crucial. This is a great opportunity to join a large, developing and profitable compan
Job Source: ISR RecruitmentJameson Legal
London Area, United Kingdom
An interesting new opportunity has arisen at a leading law firm for an IT support Analyst. This is a 6-month contract based in the London office. Working as part of the IT team, the main purpose of this role will be to resolve 1st and 2nd line support calls and to assist with resolving higher level calls. Main Responsibilities: Logging, managing
Job Source: Jameson LegalDGH Recruitment
London
Job Description IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technol
Job Source: DGH RecruitmentDGH Recruitment
London Area, United Kingdom
IT Support Analyst / 1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst / 1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst / 1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all
Job Source: DGH RecruitmentHays
, United Kingdom
IT SERVICE DESK SALARY - £25,000 - £30,000 + EXCELLENT BENEFITS + BONUS LOCATION - SCUNTHORPE Your new role A great opportunity for an IT Support / IT Service Desk candidate to join an incredibly busy IT team who deliver first class IT solutions to a huge number of satisfied customers across the Country. To enhance your career you will be provided
Job Source: HaysLondon Area, United Kingdom
Salary Range: £35,000 to £40,000
About Blockspace:
At Blockspace, our mission is to reshape the digital tech sector through a diversified portfolio of group companies that span media, events, research, app development, and project incubation. Our ventures, characterised by innovation and forward-thinking, are united in transforming the digital domain.
Role Overview:
We are seeking an IT Support Analyst to join our Blockspace team in London, focusing on enhancing our IT infrastructure. This position will report directly to the Chief Technology Officer (CTO).
Ideal for a versatile individual with a solid grounding in IT troubleshooting and a passion for user satisfaction, this role offers the opportunity to expand skills in web development and SharePoint design. Your duties will include being the initial contact for IT issues, offering on-site troubleshooting for hardware, software, and network problems, and engaging in web development and SharePoint projects. This position not only capitalizes on your existing IT expertise but also paves the way for growth into web development, SharePoint development, and DevOps engineering under the mentorship of the CTO, aligning with our commitment to professional development and technical excellence.
Key Responsibilities:
• IT Troubleshooting: Troubleshooting and resolving software, hardware, network, and cloud-based issues via phone, email, or in-person support.
• Issue Escalation: Escalating complex issues to our managed service desk or the CTO.
• Hardware Setup: Installing, configuring, and deploying IT hardware for new employees.
• Policy Adherence: Ensuring adherence to IT policies and procedures during daily operations within the office.
• Documentation Drafting: Drafting documentation to assist users in basic troubleshooting or educating users through IT how-to guides.
• SharePoint Management: Creating and administering SharePoint sites, pages, and web parts.
• Website Maintenance: Performing basic modifications and maintenance tasks on the organisation’s website or web hosting platform.
• Efficiency Improvements: Identifying basic technical projects and proactively presenting ideas that could improve efficiencies within the organisation.
• Innovation Support: Assisting the CTO in the continued research, testing, and deployment of cutting-edge applications to enhance organisational effectiveness.
• Technical Updates: Updating the CTO on the status of outstanding tickets, tasks, or priority technical projects.
Qualifications & Experience:
• 2-3 years of experience in an IT services or support role
• Candidates must hold at least an HND in IT, Computing, Computer Science, or a related technical discipline. This requirement may be substituted by possessing an equivalent level of technical certifications and prior career experience.
• Exceptional customer service skills and the ability to communicate effectively with users
• Self-motivated and eager to develop their IT and web development skills
• An intuitive understanding of troubleshooting methodologies within IT and related fields
• Deep proficiency in the usage and troubleshooting of MacOS and Windows devices
• Experienced background in the usage or administration of O365 or M365 cloud-based productivity suites
• Proficient in resolving typical issues with networking and cloud-based technologies
• Basic knowledge of web development languages such as HTML, CSS, JavaScript, PHP, or SQL is preferred
• Previous design or development experience in the creation of SharePoint sites, pages, or web parts is preferred
• An interest in cutting-edge technologies such as AI, cryptocurrency, or other digital innovations is preferred
IT Support Analyst jobs in London Area, United Kingdom
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