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Job Title: Housing Navigator (Temp-to-Perm)

Pay Rate: £15.68 per hour (Incl.Hols)

Contract Type: Temporary to Permanent

Hours: 35 hours per week

Working Pattern: Monday to Friday + 1 weekend per month

Start Date: ASAP

Driving Requirement: Full UK Driving Licence & Access to Own Vehicle (Essential)

About the Role

This is a meaningful and rewarding opportunity to join an established supported housing service as a Housing Navigator on a temp-to-perm basis, supporting adults and young people to build independence, resilience and confidence.

The role focuses on empowering residents through a strengths-based, person-centred approach, recognising talents, abilities and future opportunities rather than focusing solely on challenges.

You will support individuals who may have experienced homelessness, trauma, social exclusion or multiple disadvantage. Through relationship-based support, advocacy and practical guidance, you will help residents move towards greater independence and long-term stability.

This role combines housing management responsibilities with structured support and multi-agency partnership working.

What’s in It for You

• £15.68 per hour (weekly pay during temporary period)
• Opportunity to transition into a permanent role
• Full-time, stable hours (35 per week)
• Structured rota with predictable shifts
• Opportunity to work within a supportive, established team
• Training and ongoing professional development

Working Hours & Flexibility (Important)

• 35 hours per week
• Monday to Friday working pattern
• Rota’d shifts between 7:45am and 10:15pm
• Flexibility required to meet service and resident needs

Key Responsibilities – Resident Support

• Empower residents to build independence using a strengths-based approach
• Build trusting, professional relationships with adults and young people
• Advocate for residents and support them to have a voice
• Support individuals to achieve agreed goals and move towards independent living
• Deliver engaging one-to-one and group-based interventions
• Provide practical resettlement support when residents move on
• Maintain calm and professionalism when managing challenging situations
• Promote strong safeguarding practice and resident safety at all times
• Champion equality, diversity and inclusion

Housing & Operational Responsibilities

• Support delivery of housing management functions
• Assist residents in understanding licence agreements and responsibilities
• Support rent collection and financial accountability
• Conduct room checks and health & safety inspections
• Maintain accurate case notes and records on internal systems
• Prepare reports and contribute to service reviews
• Work in line with relevant legislation and organisational policies

Partnership & Multi-Agency Working

• Work collaboratively with housing, health and social care professionals
• Liaise with benefits, welfare and advocacy services
• Support referrals and coordinated care planning
• Contribute to continuous service improvement
• Experience supporting vulnerable adults or young people
• Experience of multi-agency working
• Ability to prioritise workload effectively
• Strong communication and interpersonal skills
• Confident using digital systems and case management tools
• Ability to build rapport while maintaining professional boundaries
• Resilient, proactive and solution-focused
• Full UK driving licence and access to own vehicle
• Enhanced DBS (or willingness to obtain)
• Experience within supported housing or homelessness services
• Knowledge of housing legislation and welfare systems
• Experience facilitating group activities
• Understanding of trauma-informed or strengths-based approaches

Safeguarding & Compliance

This role is subject to:

• Enhanced DBS check
• Two satisfactory references
• Successful completion of temporary period prior to permanent transition