Desktop Claims Adjuster
United Kingdom
A Major Loss Adjusters are now seeking an experienced Desk-Top Claims Adjuster to join their expanding Property Division where you will work closely with the Field Adjusters managing a variety of Property Claims in complexity and value through to settlement.
This role is remote working on a desk-top basis offering excellent remote team support.
Training and support will also be provided for those looking for the next step in the career working towards being a fully qualified Field Adjuster.
Key aspects of the role:
Manage your own caseload of Domestic and Commercial Property Claims through to settlement
Interpret and apply policy cover, terms and conditions as appropriate
Use your knowledge of Building structures including foundations, walls, the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp etc.
Correctly diagnose defects and identify the most appropriate remedial action
Deal with all insurable perils and understand policy wordings and the principles of building repair and maintenance
Utilise knowledge of contractors all risks, business interruption and SME claims settlement
Handle all aspects of contents claims handling
Carry out processes and procedures following fire and flood and similar related incidents
Proactively direct an investigation appropriate to the circumstances
Make judgements and tailor existing practice to settle complex cases
Provide in-depth and expert advice to customers, clients and other loss adjusters
Undertake investigative interviews on allocated cases
Obtain witness statements
Negotiate settlements
About you:
Insurance Claims experience (Property) cradle to grave
The ability to work under pressure in a fast paced and changing environment
A good understanding of buildings structures including foundations, the nature of building materials and contents claims
Flexible approach and adaptable to changing priorities
ACII and ACILA preferred or a keenness to study towards
Salary & Benefits:
very competitive annual basic salary
25 days holiday plus bank holidays,
Pension
life assurance
travel loans
access to training and professional qualifications
corporate and social events and well-being services