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Desktop Claims Adjuster

United Kingdom

A Major Loss Adjusters are now seeking an experienced Desk-Top Claims Adjuster to join their expanding Property Division where you will work closely with the Field Adjusters managing a variety of Property Claims in complexity and value through to settlement.

This role is remote working on a desk-top basis offering excellent remote team support.

Training and support will also be provided for those looking for the next step in the career working towards being a fully qualified Field Adjuster.

Key aspects of the role:

Manage your own caseload of Domestic and Commercial Property Claims through to settlement

Interpret and apply policy cover, terms and conditions as appropriate

Use your knowledge of Building structures including foundations, walls, the nature of building materials and material pathology such as freeze-thaw cycle, moisture gradients, rising damp etc.

Correctly diagnose defects and identify the most appropriate remedial action

Deal with all insurable perils and understand policy wordings and the principles of building repair and maintenance

Utilise knowledge of contractors all risks, business interruption and SME claims settlement

Handle all aspects of contents claims handling

Carry out processes and procedures following fire and flood and similar related incidents

Proactively direct an investigation appropriate to the circumstances

Make judgements and tailor existing practice to settle complex cases

Provide in-depth and expert advice to customers, clients and other loss adjusters

Undertake investigative interviews on allocated cases

Obtain witness statements

Negotiate settlements

About you:

Insurance Claims experience (Property) cradle to grave

The ability to work under pressure in a fast paced and changing environment

A good understanding of buildings structures including foundations, the nature of building materials and contents claims

Flexible approach and adaptable to changing priorities

ACII and ACILA preferred or a keenness to study towards

Salary & Benefits:

very competitive annual basic salary

25 days holiday plus bank holidays,

Pension

life assurance

travel loans

access to training and professional qualifications

corporate and social events and well-being services

Apply

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