Technical Compliance Coordinator

Role Purpose

To support the Technical Team in maintaining high standards of food safety, quality and compliance across the manufacturing site. The role will provide day-to-day technical support to the factory, ensuring compliance with BRCGS, GMP, customer and regulatory requirements, while supporting audits, investigations, supplier management and continual improvement.

Technical & Compliance

* Support the factory with technical queries, internal audits, traceability exercises and day-to-day compliance issues.

* Maintain technical systems, procedures and documentation in line with BRCGS, customer and site requirements.

* Develop and update company procedures and specifications where required.

* Support GMP, hygiene and procedural audits and work closely with Production and other teams to maintain and improve site standards.

* Provide technical cover and support for compliance queries in the absence of the Technical Manager.

Non-Conformance & Customer Support

* Log, investigate and support the resolution of non-conformances, customer complaints and technical issues.

* Liaise with customers regarding technical queries, investigations and relevant product information.

* Support the management of sample results, Certificates of Analysis and out-of-specification results, ensuring appropriate escalation.

* Assist with customer specifications and technical documentation in accordance with internal procedures.

Suppliers, Certification & Site Standards

* Manage the site's pest control contractor, monitoring performance and ensuring issues are addressed promptly.

* Support raw material supplier management and assist with raw material data and specification requirements.

* Maintain and support relevant certifications, including Halal, Kosher and Sedex.

* Assist with special technical projects and site improvement initiatives as required.

Quality & Laboratory Support

* Support routine quality checks and emergency laboratory testing where required.

* Maintain accurate technical records and ensure information is communicated effectively to relevant teams.

* Work collaboratively across Production, Quality, Customer Service and other functions to resolve issues and maintain compliance.

Key Skills & Experience

* Previous experience in a technical, quality or compliance role within food manufacturing.

* Working knowledge of BRCGS, GMP, M...