Sales Support - Hybrid
York
£ 24,000 - 26,000 per annum, Inc benefits
Sales Support Annual Salary: £24,000 - £25,000 plus potential quarterly bonus
Location: York Ring Road with hybrid
Job Type: Full-time
We are seeking a new member of staff to join the Sales Support team of a vibrant and growing business that offers personal and professional growth opportunities.
If you are a people person who takes pride in your work and knows how to deliver excellent customer service, this role is for you. As part of our client’s expanding team, you will experience a fast-paced environment where no two days are the same.
Day-to-day of the role: Input all orders daily, ensuring they are on the system ready for dispatch in a timely manner and provide order confirmation to the customer.
Monitor online orders throughout the day, process and action accordingly.
Liaise with the Sales teams to validate order information when required.
Assist with the resolution of customer issues, investigate the root cause, apply corrective actions and suggest preventative actions moving forward.
Respond to pricing requests using information from the Sales team.
Respond to sales enquiries and forward qualified sales opportunities to the appropriate Sales team.
Promote the full range of products and services to customers when appropriate.
Liaise with the Operations department regarding costs and timescales for dispatching large or multi...