Head of HR Advice Service
Rugby
£ 60000 - 65000/annum + 5k car allowance
JOB TITLE: Head of HR Advice Service
LOCATION: Rugby
SALARY: £60,000 - £65,000 + £5K car allowance
The COMPANY
Our client is a very well-established nationwide provider of business-critical services to thousands of organisations all over the UK.
The ROLE
The successful Head of HR Advice Service will be required to do the following:
* To lead and advise the HR Advisory team.
* To manage consultants' performance within a contact centre environment.
* Drive the coaching initiative within the department.
* Identify training needs, themes and trends as well as areas for improvement and communication of these across the department.
* Promote awareness of additional services within the Group and subsequently drive referrals within the department.
* Help manage Consultant workloads.
* Monitor and review performance activity on a daily basis.
* Assist in any recruitment and interviews for the department.
* Deal with client complaints and internal formal meetings (eg disciplinary and grievance).
* This is a 100% work from the office role. It is not hybrid.
CANDIDATE
Our client is looking for a Head of HR Advice Service with the following experience and attributes:
* You will be a qualified HR professional.
* Experience in a senior leadership team or working towards this.
* A passion for problem solving, coaching and developing others.
* Excellent communication and people management skills.
* Ability to work in a fast-pace...