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General Manager

Belfast

Job Descriptionroom2 is the world’s first hometel brand; designing beautiful net-zero hotels which enable both our guests and employees to become the best version of themselves, whilst giving more than we take to our local & global communities.We are a family-run organisation focussed on providing world-class guest experiences and with a pipeline of growth to 2030 it's a great time to start your journey with us.Find out more about what it’s like working with us here: https://room2.com/careers/ What’s in it for you:We’re a team of people-focussed individuals, creating an environment where our guests and team always feel comfortable and able to be their best. You’ll also receive:1 free night stay at any of our properties per year, with generous employee discount thereafterCompetitive salary and discretionary bonus schemePension schemeLoyalty rewards and referral bonuses Company sick pay scheme2 paid volunteer days per year and annual fundraisers for charities aligned to our core pillarsAdditional annual leave with length of serviceCycle to work scheme use of gym facilities in our hotelsAccess to activity workshops we host for our guests and the communityEmployee Assistance Programme for you and your immediate familyRegular social activities including monthly people & planet focused engagement activitiesPersonal development programmes and opportunities to grow as we do‘Day in the life’Directing & leading your team to create ‘can’t wait to return’ experiences for our guestsCoaching & training your team to empower them day to day and help their growth & development in Room2 through objectives and personal development plansCreating an engaged and ‘happy’ led environment for your team at workCreate inspiring, culturally led experiential events & workshopsImplement all Room2 standard operating proceduresManage online reputation and presence through responding to reviews and contributing to social media campaigns ideas and content with Head of OpsOwnership of all Health & Safety Compliance and maintenance in the property including auditsManaging the Maintenance TeamLeading & developing refurbishment and PPM projectsManaging Housekeeping DepartmentManage F&B relationship and contribute towards sales and strategy initiativesManaging, reviewing and forecasting hotel P&L budgetRecruiting, inducting and training new talent to your team and assisting across the wider businessIntroduce potential partners and collaboration opportunitiesLiaising with the sales team to assist with show rounds and contribute ideas for revenue and occupancy growth initiatives for commercial teamRecognising sales opportunities and training your team to deliver on theseBeing on call for management responsibilities when requiredWhat you’ll can bringService focused attitude and huge passion for creating world class experiencesKind and compassionate leadership skills with a tenacity for driving performanceCool, calm & collected communication skillsHospitality team management experience in a dynamic propertyInterested in and enthusiastic about sustainabilityIntuitive and understanding sales and negotiating skillsConfident & calm in dealing with challenging situations and crisis managementDynamic and strategical decision makingTimekeeping & time management that is on pointAn eye for pedantic detailExperience in presenting and delivering brand visionCompetent & confident IT skills for relevant property management software systems & Microsoft officeExcellent English speaking skills (extra languages are a bonus)Time & PlaceYou’ll work 40 hours per week.You’ll be based at room2 Belfast however, with our pipeline of growth and our plans to help you grow too, you may be based at other room2 locations from time to time.

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