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Hampton by Hilton London City
Brentwood
Dominus Group, the London-based property developer and investment group, is looking for an Assistant Night Manager to join their new site, Hampton by Hilton London City, in the historic Aldgate. Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group and under the
Job Source: Hampton by Hilton London CityHyatt Place London Heathrow
Wokingham
Assistant Night Manager Just some of the benefits you will enjoy as an Assistant Night Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at s
Job Source: Hyatt Place London HeathrowHampton by Hilton London City
Dartford
Dominus Group, the London-based property developer and investment group, is looking for an Assistant Night Manager to join their new site, Hampton by Hilton London City, in the historic Aldgate. Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group and under the
Job Source: Hampton by Hilton London CityHyatt Place London Heathrow
Guildford
Assistant Night Manager Just some of the benefits you will enjoy as an Assistant Night Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at s
Job Source: Hyatt Place London HeathrowHyatt Place London Heathrow
Windsor, Berkshire
Assistant Night Manager Just some of the benefits you will enjoy as an Assistant Night Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at s
Job Source: Hyatt Place London HeathrowLondon Marriott Maida Vale
North West London
*£500 Joining Bonus Explore our very big world. We are looking for a passionate Assistant Night Manager to join our wonderful team at London Marriott Hotel Maida Vale. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired
Job Source: London Marriott Maida ValeHyatt Place London Heathrow
West Drayton
Assistant Night Manager Just some of the benefits you will enjoy as an Assistant Night Manager 12 complimentary nights a year across Hyatt Hotels worldwide Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start! Free meals on duty 50% discount on food and beverages when you dine as a guest at s
Job Source: Hyatt Place London HeathrowHampton by Hilton London City
Woking
Dominus Group, the London-based property developer and investment group, is looking for an Assistant Night Manager to join their new site, Hampton by Hilton London City, in the historic Aldgate. Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group and under the
Job Source: Hampton by Hilton London CityEast London
Dominus Group, the London-based property developer and investment group, is looking for an Assistant Night Manager to join their new site, Hampton by Hilton London City, in the historic Aldgate.
Responding to strong demand for the Hampton by Hilton brand in London, the hotel opened in May 2023 through a partnership with Dominus Group and under the management of Madison Cairn. The hotel is a stones throw from Old Spitalfields Market, sandwiched between Shoreditch and the City, London's historic business district. Plans will revitalise the 1960s building with features that complement the surrounding historic architecture.
The property opened with 129 guestrooms, building to 278 guestrooms in late 2023.
What we offer
Friendly, people focused team
Excellent Company benefits including Your Inspirational Stay, when you can spend a night in the hotel and enjoy dinner, bed and breakfast with a plus one (T&C's apply)
Development opportunity across the Dominus hotels portfolio, including several Marriott and Hilton brands
Pension
Uniform and dry cleaning
Meals on duty
Staff rate across all Hilton brands and across the Dominus hotel portfolio
Staff events and recognition schemes
Key responsibilities
People
Extends an efficient and welcoming experience both upon arrival and departure.
Attends to any guest comments brought to their attention and deals with these efficiently and courteously. Readily available to attend any quest questions and enquires providing adequate response to them.
Has the ability to offer insightful and bespoke recommendations based on individual guest preferences and be able to maintain a high level of product and service knowledge in order to best serve and facilitate guest requests.
To ensure the smooth operation of the night shift, including supporting the reception team as well as any other department operating overnight.
Ensures that all guest-related incidents are resolved and followed-up.
Carries out daily briefings with the team, providing direction, support and any relevant information to the rest of the team.
Quality
Ensures that data accuracy standards are followed.
Ensures responsibility over his / her cash float while on duty and completes all cashiering transactions prior to ending a shift.
Ensure all legal, health and safety standards are adhered to, including provisions of the Licensing Act.
Dealing with any crises/ incident according to company standard guidelines.
Represent the General Manager, Front Office Manager and Night Manager in their absence.
Carry out the daily closing and a data backup of the software system for Reception and accounting.
Carry out regular rounds and check all areas of the hotel.
To be aware and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your work place.
Assists the Night Manager in taking responsibility for the safety and welfare of all guests and staff in the hotel during the night hours and dealing with any crises or incidents according to the companys standard guidelines.
To be fully conversant with the Hotel Emergency and Evacuation procedures.
To be in excellent communication with colleagues covering the day shift.
Profit
Demonstrates excellent knowledge of room categories, hotel facilities, rates, packages and any ongoing promotions.
Maximizes occupancy and uses up-selling techniques to promote the hotel.
Ensures follow-up of no-show charges, charge-backs and outstanding payments.
About you
Excellent leadership skills with experience of developing and leading a team
Strong communication skills through a variety of means
Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks
Exceptional organisation and planning skills through Standard operating procedures. High attention to detail and accuracy great at managing ones own time and the time of the team
Drive & self-motivated. Excellent knowledge of hotel operations and related legislative requirements/audits
If you would like to join a people focused team, who showcases Hamptonailty, we look forward to hearing from you!
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Assistant Night Manager jobs in East London
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.