Azure DevOps Engineer

We have an exciting opportunity for a Azure DevOps Engineer to join out Digital Technology team here at Harrods. This role is responsible for supporting and overall service of all production and non-production application environments across the digital estate, as well as ownership and management of all associated deployment pipelines.

About the Role

The Azure DevOps Engineer will collaborate with a variety of different teams across the Harrods business, including the wider IT function, plus a range of third-party technology partners to ensure seamless service. At all times you will need to ensure that monitoring, security, and any performance implications are considered and that the correct measures are put in place to detect problems at the earliest opportunity. This role also offers the opportunity to further develop your technical capabilities through hands‑on development work and ongoing support from experienced engineers. Alongside Azure DevOps responsibilities, you will contribute to the development and enhancement of solutions using C# and .NET technologies.

Job Responsibilities

• Maintaining/Triaging incidents/requests and complex problems in Harrods ITSM tool and work Queue.
• Improving, building, and supporting deployment pipelines across all environments, and coordinating with the Test Manager to ensure releases are planned and deployed on schedule.
• Supporting the agile process by effectively breaking down user stories into manageable tasks, supporting sprint refinement sessions, and highlighting missed requirements and areas that need to be analysed and included.
• Contributing to the development, enhancement, and support of applications and services using C# and .NET technologies.
• Learning about new tools and processes and generally keeping up-to-date with technological advances, seeking opportunities to share knowledge and encouraging others to research and learn.

About You

The ideal candidate will have hands‑on experience in cloud technologies (SaaS, PaaS, IaaS, Serverless, Containerization, Low Code and Automation), as well as previous experience writing and deploying Infrastructure‑as‑Code configurations. You will also have experience working with C# and .NET applications and a strong understanding of Azure‑based solutions. It is important that you have the following

• Strong hands‑on experience with Microsoft Azure Cloud (essential).
• Experience developing and supporting applications using C# and .NET (essential).
• Knowledge and experience using Azure DevOps or Jira.
• Knowledge or experience of ITIL (managing Incidents, Change & Requests).
• Knowledge or experience of IaC (Terraform / Pulumi).
• Experience with Core Infrastructure and Networking using Cloud or On‑Premise Servers.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought‑after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences. Our Promise to You Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. Uniquely You Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional. If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.

Additional Information:

Time Type: Permanent Department: DevOps (Raja Gopal Reddy Panyam)

As one of the world’s most prestigious brands, and a highly sought-after employer within luxury retail, we aim to provide a working environment in which we can exceed both our customers’ expectations and the expectations of each other. To maintain our high standards, we invest as heavily in our people as we do in our products and store. As well as offering an unforgettable experience for our customers, we offer an exciting, challenging and motivating environment for our employees. We demonstrate how we value our team through an extensive pay and benefits package, as well as through a number of programmes that reward and recognise employees for exceptional performance. Our employees can also accelerate their careers through opportunities to work with talented people, development training, and chances to raise their profile in the luxury retail sector.