Area Manager

Are you an inspirational leader with a passion for delivering high-quality services and driving positive change?

We're looking for an experienced Area Manager to lead our Wales services, build strong partnerships, and ensure victims receive the exceptional support they deserve.

This role is full time and home-based covering Wales.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options : Including hybrid working.

Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.

Birthday Leave : An extra day off for your birthday.

Pension Plan : 5% employer contribution.

Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments.

Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts.

Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance.

Wellbeing Support : Employee assistance programme and wellbeing support.

Inclusive Networks : Access to EDI networks and colleague cafes.

Sustainable Travel : Cycle to work scheme and season ticket loans.

Career Development : Ongoing training and support with opportunities for career progression.

About the Role

As Area Manager you will oversee delivery of high-quality services across Wales. This includes:

Developing delivery, business and social value improvement plans to meet these needs and identify income generation and/or fundraising opportunities to support business development initiatives.

Driving continuous improvement of performance through use of data and other operational information to ensure teams perform to the highest standards at all times.

Helping to build on and lead external relationships promoting positive working relationships to ensure the best possible support and outcomes is provided to eligible service users.

Ensuring we are meeting the needs of our service users to a standard as expected of our commission...