Infrastructure and Security Administrator

We’re looking for a technically capable and security-focused Infrastructure and Security Administrator to join the Technology team at Sort Group .

This is an excellent opportunity for an experienced IT professional to take on a varied role spanning infrastructure, technical support, networking and cyber security. Working closely with the Chief Information Officer (CIO), you’ll play an important role in maintaining and improving the Group’s technology infrastructure, while helping to ensure our systems remain secure, reliable and fit for continued growth.

You’ll also act as a key technical escalation point for the IT team, providing guidance and mentorship to IT Technicians and supporting the delivery of infrastructure and software projects across the Group.

Where you’ll be:

You’ll be based primarily at our Derby office in Alvaston . The role will also involve periodic travel to other Sort Group sites, with approximately two visits to each site per year alongside additional ad-hoc travel where required to support projects and infrastructure requirements.

What you’ll be doing:

Supporting the CIO with the planning, project management and delivery of IT projects and services

Maintaining high availability, scalability and security across the Group’s IT infrastructure

Providing technical support for IT infrastructure, hardware, telephony and conferencing systems

Supporting the implementation and integration of new software tools

Managing user accounts, licences and access rights

Managing the acquisition, replacement and removal of IT assets

Supporting and managing IT Service Desk operations

Acting as a technical escalation point for complex or high-impact issues

Providing technical mentorship and sharing knowledge with members of the IT team

Keeping the business informed with clear and timely updates during IT outages

Identifying trends and recurring issues and implementing infrastructure and process improvements

Proactively monitoring the security posture of the Group’s IT infrastructure, including patching, security bulletins and periodic scanning

Providing employees with updates on existing and emerging cyber security threats

Developing and delivering cyb...