Complex Care Assistant

Complex Care Assistant

IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.

Location: Chester

Pay Rate: £14.24-£15.30 per hour (including holiday pay)

Guaranteed hours available after a successful probation.

About Us

Routes Healthcare is a leading complex care provider - we are a care company, not an agency. We're real people who put individual healthcare needs first. We support people in their own homes (not in care homes), providing specialist 1-2-1 care for clients with complex health needs.

About the Role

This is a complex care position - you'll be providing dedicated, specialist care to clients with long-term complex health conditions in their own homes.

What You'll Be Doing:

Specialist Complex Care:

Supporting clients with tracheostomy care, ventilation support, and respiratory needs

Managing complex medication regimens and clinical observations

Providing personal care with dignity and respect for clients with physical disabilities

Supporting clients with PEG feeding and nutritional management

Monitoring and responding to changes in client condition

Working closely with healthcare professionals and families

Your Role:

Providing 1-2-1 care in the client's own home

Working solo or as part of a 2-person team on double-up care packages

Following detailed care plans created by our clinical team

Maintaining accurate care records and clinical documentation

Communicating effectively with clients, families, and the wider care team

We provide complex care across Chester and the surrounding areas - speak to our recruitment team to discuss packages available.

What Makes Complex Care Different:

Unlike standard homecare, you'll be working with clients who have significant clinical needs requiring enhanced skills and training. This includes supporting people with:

Long-term ventilation and tracheostomy care

Neurological conditions requiring specialist positioning and care

Life-limiting conditions requiring palliative and end-of-life care

Complex phy...