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Spectrum IT Recruitment
Portsmouth, England, United Kingdom
An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its team ethos and benefits from a number of experts wi
Job Source: Spectrum IT RecruitmentSpectrum IT Recruitment
Portsmouth
Job Description An excellent opportunity has arisen to work alongside a well-established service desk team in Portsmouth. The role will see the applicable candidate assisting the IT support within locations across the south of England. Guided by a very experienced managerial team this company prides itself on its team ethos and benefits from a n
Job Source: Spectrum IT RecruitmentIn Technology Group Limited
Southampton
Role : IT Technician Location : Southampton Salary: £25,000 - £35,000 We are currently recruiting for a large technology (SAS) company in Southampton looking for an IT Technician to join their Service Desk Team. In this role you will get to work as part of a tight-knit and friendly Service Desk Team, working closely with more experienced Techies
Job Source: In Technology Group LimitedLT Harper - Cyber Security Recruitment
hampshire, england, United Kingdom
IT Security Analyst Hampshire / Hybrid / 3 days a week £50k - £70k flexible depending on experience A financial Services firm is looking for passionate IT security / Cyber professionals to join their growing team as an IT Security Analyst. You will be responsible for preventing cyber attacks by monitoring systems and evaluating threats, using
Job Source: LT Harper - Cyber Security RecruitmentOaklands Catholic School
Waterlooville
Job Title: Senior IT Technician Location: Waterlooville, Hampshire Salary: Support Staff Grade D1 £25,628 (FTE), Total Actual Salary £22,483.64 Job Type: Term -time only (40 weeks a year), Temporary 1 year contract with the possibility of extending to 2 years then Permanent contract Hours of Work: Monday to Thursday 8am to 4pm. 8am to 3.30pm o
Job Source: Oaklands Catholic SchoolDigital Waffle
Southampton, England, United Kingdom
Role: Service Desk Team Lead Location: Southampton Salary: Up to 40k DOE Digital Waffle is looking for a Service Desk Manager to join a fantastic client based in the heart of Southampton. This role is perfect for someone with a few years of management experience on a Service Desk, or who has been working on the third line with a solid understandin
Job Source: Digital WaffleTailor Made Technologies
Whiteley, England, United Kingdom
Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants to come join an outgoing service desk and help support the more junior engi
Job Source: Tailor Made TechnologiesTailor Made Technologies
Whiteley
Job Description Overview of the role We are recruiting an experienced 3 rd Line IT Engineer to join our busy Service Desk. We currently have a team of four knowledgeable engineers who all support each other to get the best resolution for our customers. We are looking for someone who wants to come join an outgoing service desk and help support t
Job Source: Tailor Made TechnologiesHavant
The IT Technician’s role is to be the first escalation point for the IT Support team, ensuring security, support and guidance of IT Support. In addition, the role supports the Infrastructure Engineer, Application Support Manager and Business Technology Partner to ensure that the business maintains a robust, secure and evolving IT environment.
Key Duties
Handle 1st and 2nd line IT support and collaborate with 3rd line support. Escalate to the appropriate hierarchical Support Manager as necessary.
Ensure that all helpdesk calls are responded to within the appropriate SLA.
Complete setup and decommission of employee onboarding and offboarding.
Carry out inductions on the basic operation of IT hardware and software provided to new members of staff as required.
Perform authorised change requests to the company Active Directory.
Write specifications for purchase and upgrade of computers and related products and assist in the development of long-term strategies and capacity planning for meeting future desktop/laptop needs
Configure and install PC hardware and software in line with company standards, ensuring reliability and a high level of performance.
Carry out maintenance and upgrades on PC hardware and equipment when necessary.
Maintain an accurate inventory of all assets that fall under the responsibility of the IT Team
Diagnose reported infrastructure problems and effect appropriate resolutions with accurate documentation.
Undertake small to medium size IT projects which may include 2nd line support, for example relating to network, servers, security and cloud.
Skills and Knowledge
3+ years of IT support experience (1st and/or 2nd line)
3+ years experience of configuring, installing and repairing PC and Laptop hardware
Proficient with Windows workstation and server operating systems
Good experience of Active Directory
Proficient in communications protocols including TCP/IP, FTP and SFTP
Proficient in MS Office 365 applications
Excellent communications skills
Able to prioritise own workload and well organised
Email Alert for IT Technician jobs in Havant
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