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Parkside Office Professional
Blackburn
Our international client based in Blackburn, Lancashire requires an experienced Customer Service Administrator to join their team for a minimum period of 6 months. Goals and Objectives: To provide an efficient administration service to support the Customer Service Manager in ensuring that all customer requirements are delivered in a professional an
Job Source: Parkside Office ProfessionalForrest Recruitment
Bury
Temp Customer Service Administrator. Bury. Immediate start. 2- 3 months Providing support within the customer service department, duties will include; Handling a high volume of incoming calls from customers Processing orders and resolving queries Updating customers on their order status Checking stock and arranging delivery dates To be successful,
Job Source: Forrest RecruitmentAdecco
Bredbury
Are you an experienced customer service administrator seeking a new and exciting challenge? We have a fantastic opportunity for a Customer Service Administrator to join a dynamic team in Stockport. This is initially a temporary role, with the potential to become a permanent position. As a Customer Service Administrator, you will play a crucial rol
Job Source: AdeccoHAYS
Manchester
Job Description Customer Service Administrator, based in Middleton, £25,000, immediate starting, European language needed Your new company This manufacturing business is seeking a Customer Service Administrator to join their team due to the growth and success that they\'re having. Your new role You will be responsible for providing excellent cus
Job Source: HAYSGet Staffed Online Recruitment
Salford
Customer Services Administrator / Responsive Works Administrator MAIN DUTIES Our client has an exciting role available for a candidate who enjoys working as part of a team delivering first-class customer service. As a responsive works administrator, you have a pivotal role within the com...
Job Source: Get Staffed Online RecruitmentOffice Angels
Halifax
Customer Service Administrator- Hybrid working! Contract: Permanent Hours: Monday to Friday 08:30 - 5:00 Location: Halifax, HX2 & Home Working - Minimum 2 days in the office per week after successful training period Salary: Between £22,000- £23,500 per annum Start date: ASAP Benefits: Hybrid working, on-site parking, BUPA Cash Plan Scheme, 26
Job Source: Office AngelsOffice Angels
Huddersfield
�? Customer Service Administrator- Manufacturing Industry (Bespoke Product) �? ?? Location: Huddersfield ? Working Hours: Monday to Friday, 9am - 5pm ?? Salary Range: £22,308 - £23,000 per annum ?? Contract: Permanent (Office Based) Our client, a well-established company in the manufacturing industry, is looking for a Customer Service Admin / Or
Job Source: Office AngelsOffice Angels
Halifax
Customer Service Administrator- Hybrid working! Contract: Permanent Hours: Monday to Friday 08:30 - 5:00 Location: Halifax, HX2 & Home Working - Minimum 2 days in the office per week after successful training period Salary: Between £22,000- £23,500 per annum Start date: ASAP Benefits: Hybrid working, on-site parking, BUPA Cash Plan Scheme, 2
Job Source: Office AngelsRochdale
upto 25k DOE
Mon - Fri
Based - Rochdale
This is a fantastic opportunity for an enthusiastic individual to join a long established, family owned, award winning gift importing business.
We have a stable and long serving work force, where employees are loyal because they feel valued.
We are recruiting for a Customer Service Administrator, who is proactive, customer focussed with excellent telephone, email, and administration skills to join our small team.
Working as part of the Customer Services Team, your main duties will include supporting and resolving our customer’s queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
You will need to have a positive approach, ability to resolve queries, desire to work to targets, show resilience, have a willingness to work in a team, have excellent communication skills, an ability to work to deadlines and confident/literate in all Microsoft programmes and general IT systems, you will be willing to cross-cover within other areas of the business as and when support is required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to our customers both professionally and within agreed or reasonable timescales.
Duties & Responsibilities
The Role:
Order Processing & booking in.
Processing of Credits & Returns.
Management of the Sales Mailbox’s.
Arranging despatch of goods and managing delivery dates.
Handling customer specific enquiries & answering incoming calls when required.
Performing administrative functions with customers’ orders.
Ensure effective communication with your Manager and your team.
Taking Inbound Service and Sales calls from customers.
Assist the Sales Administration Manager in the development of the wider business area including direct despatch.
Understand your customers’ needs and maintain and exceed customer service standards.
Be a bright, motivated, empathetic, and professional person.
Have good verbal and written communication skills and an ability to build rapport with customers.
Computer-literate, experience within all Microsoft suites
The Person:
Be a bright, motivated, ambitious, and professional person with a good sense of humour.
A great written and verbal communicator with the ability to build rapport with colleagues and customers at all levels, demonstrating excellent inter-personal skills.
Able to remain calm under pressure and problem-solve accordingly.
Commitment and a strong work ethic.
Analytical and logical thinking and ability to interpret customer insight.
Energy and passion for all fields with a positive, can-do attitude.
Computer-literate and good organisational skills.
High attention to detail.
Excellent time management.
Customer focused.
Flexible and can-do attitude with passion/drive to help move the business forward.
Apply now!
Customer Service Administrator jobs in Rochdale
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