ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Pure Fishing Ltd
Cramlington
Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands. We have operations in 23 countries and a dedicated workforce conversant in over 25 languages. We have office bases in Breda, Copenhagen, Sweden, and the UK, as well as smaller sales offices in most other European countries. Our mission i
Job Source: Pure Fishing LtdMaximus UK
Newcastle Upon Tyne
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels. Fully manage each day’s appointment sessions Carry
Job Source: Maximus UKMICROVENTION EUROPE
newcastle upon tyne, england, United Kingdom
You have experience in Customer Service, ideally in the Medical Device or High Tech business and you are looking for a new challenge in an innovative company? Our UK Team is looking for a Customer Service Representative to support our growing business. In your role as Customer Service Representative, you will provide outstanding service to ou
Job Source: MICROVENTION EUROPEPure Fishing
Cramlington, England, United Kingdom
Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands. We have operations in 23 countries and a dedicated workforce conversant in over 25 languages. We have office bases in Breda, Copenhagen, Sweden, and the UK, as well as smaller sales offices in most other European countries. Our mission i
Job Source: Pure FishingMTrec Ltd
Whitley Bay
Rewards and Benefits on Offer * Immediate start date. * Varied and interesting job role. * Great resources. * Great team culture. * Any support required is provided. The Company you will be working for; Our client is an established and successful company based in North Shields. They are currently looking for an Polish Speaking Customer Servi
Job Source: MTrec LtdJackson Hogg
Gateshead
Jackson Hogg is currently looking to recruit an Italian Speaking Customer Service Representative to join a global company based in Gateshead. Hours - 8:00 - 4:00 Monday to Friday Italian Speaking Customer Service Representative - The Role Acts as first-level contact with customers to efficiently manage order receipts and prioritize work to meet str
Job Source: Jackson HoggMTrec Commercial
Newcastle Upon Tyne
Rewards and Benefits on Offer Immediate start date. Varied and interesting job role. An opportunity for a permanent job, after the temporary assignment. Friendly, enjoyable and positive customer calls and emails Great resources. Great team culture. Any support required is provided. The Company you will be working for; Our client is a well-establish
Job Source: MTrec CommercialEE
Newcastle upon Tyne
Where: EE North Tyneside (Cobalt Business Park) Full time: Permanent Salary: £23,504 rising to £24,064 at 9 months in role, plus uncapped commission Start Date: 28th June 2024 If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and
Job Source: EECramlington
Our client is a dynamic company specialising in outdoor recreational equipment, dedicated to enhancing the experiences of enthusiasts worldwide. With a diverse portfolio of brands catering to various outdoor activities.
We are seeking a Sales Assistant to join our client team. Reporting to the Senior After Sales Assistant, the successful candidate will play a key role in providing efficient and professional after-sales service to our customers, consumers, and sales team. This position offers an exciting opportunity to contribute to our mission of helping anglers have more fun and catch more fish.
Key Responsibilities:
Liaise with customers, consumers, and sales team members via phone and email to provide exceptional after-sales service.
Focus on meeting customer needs through courteous attention to detail and timely follow-up on all requests and issues.
Collaborate with the Customer Service team to ensure exceptional service delivery.
Handle stock returns and processing of returned goods onto the SAP system.
Manage calls regarding faulty products and coordinate actions with customers, consumers, and service centres.
Raise correct actions on the system, including writing off credits for faulty goods or raising replacement orders.
Liaise with service centres regarding spares and repairs.
Arrange collections from customers for delivery to the warehouse, service centres, or office.
Update the After Sales database and spare part catalogue data.
Sort incoming parcels and update SAP local master data for After Sales Services.
Perform various administrative tasks to support the After Sales team.
Assist with the upkeep and maintenance of the showroom and planning logistics for shows/events.
Assist with manual handling tasks, such as taking deliveries and loading equipment for trade shows.
Perform any additional duties as required to ensure the efficiency of the After Sales function.
Role Requirements:
Solid educational background.
1-2 years of customer service experience, preferably in a similar environment.
Excellent written and verbal communication skills.
Knowledge of the fishing tackle industry and products is desirable.
Proficiency in Excel, Word, and Outlook; SAP experience is advantageous.
Experience with fishing tackle equipment repairs is desirable.
Ability to communicate effectively with colleagues, customers, and consumers.
Customer Service Representative jobs in Cramlington
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.