Field Engineer

Overview

Field Engineer - Verification: Weighing Scales, Scanners, PEDs, PCs — South London. Salary: £27,300 starting basic rising to £28,250 after probation + overtime + van + benefits package + full training. On-site working hours: 8am to 6pm, with occasional weekends and bank holidays. This is a superb opportunity for an experienced Field Engineer looking for a supportive and interesting working environment and company culture. The business is expanding its base of Verification Field Engineers in the UK to work with a variety of retail weighing scales across customer sites.

Responsibilities

• Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Teir 1 and Tier 2 supermarkets within the UK.
• SLA driven Support into Retail outlets.
• IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PEDs, PCs.
• Project work including retail weighing scales, Scanners, PEDs and PC Rollouts. Providing on-site support services on retail weighing scales.
• Working with your line management to ensure that your stock holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits.
• Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customers satisfaction levels are consistently high.
• Always representing the company to the highest possible standards by taking pride in your work and pride in delivering truly outstanding levels of customer service.
• Managing your workload to achieve the SLA's in the most efficient way.

Values

• Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other.
• Drive for customer satisfaction - Care & Attention to Detail, Fix first time, Use your initiative and common sense. Own your customer relationships and always leave them smiling.
• Teamwork - No one person in our business has all the answers, but as a team we can fix anything. Being a dynamic member of the business ensures all our success.

Requirements

• Self-starter who can work on their own without supervision.
• Sound understanding of weighing scales, EPoS systems, and connectivity.
• Understanding of networking diagnosis and rectification.
• Sound fault finding skills.
• Comfortable working in different working environments from Shops to Warehouses.
• Customer facing skills.
• Timely and accurate paperwork completion.
• Flexibility on working days and hours available (some out of hours will be required).
• Physically fit and able to lift scale/pc units which range up to 20Kg.
• Full manual driving licence.
• Literate, numerate and comfortable following written instructions.

If you are looking for a new challenge with great long-term potential, and meet the requirements set out, please apply today.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engineering and Information Technology

Industries

• Technology, Information and Internet

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