Intercontinental Exchange Holdings, Inc.
Greater London / Global
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Greater London / Global
Job Description
Job Purpose
Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support.
The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.
Responsibilities
Deploy, support and maintain mixed vendor network infrastructure
Document and publish standards and designs
Assist ICE staff with problem solving and escalation procedures
Understand and follow operational policies/procedures and promote adherence to same
Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure
Collaborate and work closely with all other IT teams
Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents
Knowledge and Experience
In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment
Extensive network routing protocols and troubleshooting skills in BGP and OSPF
Strong Knowledge of NAT, route maps/ACLs, and routing policies
Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON)
Strong knowledge and experience developing in Python
Proficient with GIT for software collaboration and version control
3+ years' experience hands on support and troubleshooting of production networks
3+ years' experience with design and implementation on complex works
Running and analyzing sniffer traces with deep TCP/IP protocol understanding
Basic Unix/Linux system administration
Excellent communication and documentation skills
Excellent customer service attitude
Ability to operate effectively and professionally under pressure
Preferred Skills
Bachelor of Science Degree in Computer Engineering or related field
Experience working with wireless technology
Experience working with Firewalls and Load balancers
Expert level network certifications
Firewall and Load Balancer advanced certification
In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details)
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