Administrator

Work Order & Revenue Assurance Administrator

Location

Doncaster

Salary or rate

£14 per hour

Contract type

12-month fixed-term contract with potential to become permanent

Hours or shifts

Monday to Friday, 9:00AM to 17:00PM

About the role

We are looking for a highly organised and detail-focused Work Order & Revenue Assurance Administrator to join a busy and fast-paced operation in Doncaster. This is an excellent opportunity for an experienced Work Order & Revenue Assurance Administrator who enjoys working with data, administration and operational processes to ensure accuracy across work orders, invoicing and revenue capture.

As a Work Order & Revenue Assurance Administrator, you will play a key role in reviewing and validating work orders, ensuring labour, parts, subcontractor costs and associated charges are accurately recorded before invoicing. Working closely with Operations, Finance and Customer Service teams, the Work Order & Revenue Assurance Administrator will identify discrepancies, resolve data issues and help improve the quality and integrity of information held within business systems.

This Work Order & Revenue Assurance Administrator position would suit someone with excellent attention to detail, strong analytical skills and previous experience working within an administration, operations support or data-driven environment. Experience within fleet management, engineering, transport or vehicle maintenance would be highly advantageous.

The role is offered on an initial 12-month fixed-term contract, with the potential for the position to become permanent during or following the contract, depending on business requirements, performance and suitability.

Key responsibilities

• Review and validate work orders to ensure accuracy and completeness before invoicing.
• Verify labour, parts, subcontractor and ancillary charges are correctly coded and allocated.
• Investigate and resolve work order discrepancies, coding errors and data anomalies.
• Support invoice preparation by maintaining accurate operational records.
• Reconcile completed work against customer authorisations, purchase orders and contractual requirements.
• Maintain accurate records across business management and ERP systems.
• Produce reports highlighting coding issues, data exceptions and revenue recovery opportunities.
• Liaise with operational teams to obtain missing information and resolve outstanding queries.
• Assist with warranty administration and supporting documentation where required.
• Support continuous improvement initiatives to enhance data quality, billing accuracy and operational efficiency.
• Contribute to data cleansing and standardisation projects across operational systems.

Skills and experience required

• Previous experience in an administration, operations support or data-focused role.
• Experience working with business systems, databases or ERP platforms.
• Strong understanding of data accuracy, record management and administrative processes.
• Excellent attention to detail with the ability to identify inconsistencies and resolve issues.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage multiple priorities.
• Confident using Microsoft Excel, including lookups, reporting and data analysis.
• Strong written and verbal communication skills.
• High level of numeracy and commercial awareness.
• Ability to work independently while building positive working relationships across departments.

• Experience within fleet management, vehicle maintenance, engineering, transport or service operations.
• Knowledge of work orders, job costing, purchase orders or invoice validation processes.
• Experience using Dynamics 365 or a similar ERP system.
• Understanding of revenue assurance, cost allocation and operational reporting.

What is on offer

• £14 per hour.
• Monday to Friday, 9:00AM to 17:00PM.
• Initial 12-month fixed-term contract.
• Potential for the role to become permanent during or following the fixed-term contract.
• Opportunity to join a growing and supportive business.
• Varied and rewarding Work Order & Revenue Assurance Administrator role with real responsibility.
• Collaborative working environment with cross-functional exposure.
• Opportunity to contribute to continuous improvement projects and operational efficiency.
• Professional development opportunities within the business.

FACAUTO