Field Service Engineer

Field Service Engineer

Location: Midlands
Salary: Up to £40,000 Basic + OTE up to £50,000
Benefits: Company Van + Overtime

About the Role

We are looking for an experienced Field Service Engineer to join a growing engineering business, covering customer sites across the Midlands and surrounding areas.

This is a customer-facing role focused on the installation, commissioning, servicing and repair of packaging machinery. The successful candidate will have a strong technical background and be confident diagnosing electrical and mechanical faults on complex automated equipment.

You will work predominantly on-site, providing a high level of technical support while building strong relationships with customers.

Key Responsibilities

• Install, commission and service packaging machinery at customer sites.
• Carry out planned preventative maintenance and reactive breakdown support.
• Diagnose and repair electrical, mechanical and control-system faults.
• Complete machinery upgrades, modifications and installations.
• Provide technical support and guidance to customers.
• Complete accurate service reports and documentation.
• Manage your own workload, travel and customer appointments.
• Work safely and professionally across a range of manufacturing environments.

About You

• Previous Field Service Engineering experience is essential.
• Packaging machinery experience is essential.
• Strong electrical and mechanical fault-finding skills.
• Experience working with automated machinery and control systems.
• Comfortable working independently at customer sites.
• Excellent communication and customer-facing skills.
• Full UK driving licence.
• Willingness to travel throughout the Midlands and occasionally further afield.

What's on Offer

• Up to £40,000 basic salary, depending on experience.
• OTE up to £50,000 through overtime and additional earnings.
• Company van.
• Overtime opportunities.
• Technical training and development.
• Long-term career progression within a growing engineering business.