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Accenture
Newcastle upon Tyne, ENG, United Kingdom
You’re a natural people-person, you’ve already built a successful career working in highly customer-focussed environments and you get a real buzz out of finding solutions and delivering a first-class customer experience. This is what makes you tick! You’re now looking for the next step, a challenge, a career path but above all a truly rewarding p
Job Source: AccentureCentral Employment Agency (North East) Limited
Gateshead
Central Employment is thrilled to announce its collaboration with a pioneering client dedicated to transforming industry norms. We are currently seeking a diligent and customer-oriented individual to fill the role of Customer Service Advisor within this innovative team. Duties & Responsibilities: Professionally handle inbound calls from customers
Job Source: Central Employment Agency (North East) LimitedPertemps Newcastle & Gateshead
Sunderland
CALL CENTRE ADVISORSFULL TIME Base pay from £11.44 to £11.71 there is also 24 hour shifts available which pay between £14.53 to £14.87 Per hour after training. 37 hours per week between 6am and 8pm over 5 days out of 7, Monday to SundayFree parking available, good transport linksTemporary to PermanentExcellent training & development Training - 4 we
Job Source: Pertemps Newcastle & GatesheadRussell Tobin
Newcastle upon Tyne
Job Description Customer Service Advisor - Newcastle - 6 months contract (view to go perm) - £11.44 to £12.44 per hour PAYE. Duties: Answer contacts promptly and professional Log/Validate all contacts on the provided case/call logging system. Resolve customer queries using the relevant tools and systems Manage end to end all contacts logged, p
Job Source: Russell TobinWhistl
Gateshead
We're seeking individuals to join our team at Whistl Gateshead's contact centre. As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism. Join us to make a difference and be part of our dedicated team. Role Overview Our client is experiencing rap
Job Source: WhistlOCS Group
Sunderland
About The RoleAs a customer service assistant your main duty will be to staff the shopping centre desk or mall ensuring a safe and secure environment while offering fantastic customer service to all visitors and retailers, dealing with any customer queries or issues and if appropriate offer alternative shopping solutions. As you will be the first
Job Source: OCS GroupRandstad Technologies Recruitment
Newcastle Upon Tyne, Tyne And Wear
Customer Service Advisor £13.25 to £17.20 per hour (PAYE) 6 Months Contract A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is pu
Job Source: Randstad Technologies RecruitmentCpl Life Sciences
Newcastle Upon Tyne
Role: Customer Service Advisor Rate: £20,000 - £23,500 Duration: 6 month to full time Location: Newcastle – NE27 0BY Job Description: Do you want to work for a company who delivers excellence for our Customers and Colleagues? A company who focuses on our new core values: Deliver Collaborate Community Care Do the right thing We have a long-estab
Job Source: Cpl Life SciencesNewcastle Upon Tyne
Job Advert: Office Admin/Customer Service
Location: Newburn Industrial Estate, Newcastle upon Tyne, NE15 9RT Salary: From £23,795.00 per year Job Type: Full-time Working Hours:
Monday - Thursday: 8am - 5pm
Friday: 8am - 4pm
About the Role
Are you an experienced customer service professional looking for a new challenge? We have an exciting opportunity for an Office Admin/Customer Service role with our reputable client based in Newburn, Newcastle upon Tyne. Join a long-standing and respected group where you can enhance your skills and grow your career.
Key Responsibilities
Taking Inbound Calls: Manage incoming calls and direct them appropriately.
Customer Queries: Respond to customer inquiries via email with accuracy and professionalism.
Liaison with Production Team: Communicate effectively with the production team to ensure customer requirements are met.
Customer Relationship Management: Maintain and nurture relationships with customers, keeping them informed about order progress.
Payment Processing: Handle card payments securely and efficiently.
Document Management: File and maintain internal documents to ensure smooth administrative operations.
Ideal Candidate Profile
Customer Service Skills: Proven experience in a customer service role with a strong focus on customer satisfaction.
Writing Skills: Excellent written communication skills for clear and concise email correspondence.
Attention to Detail: Exceptional organizational skills with a keen eye for detail.
Team Player: Collaborative attitude with the ability to work both independently and within a team.
Initiative: Ability to take initiative and solve problems proactively.
Punctuality: Reliable and punctual with a strong work ethic.
Driving License: Preferred, as we have multiple sites in Newcastle.
Benefits
Holidays: 28 days holiday, including Bank Holidays.
Professional Growth: Opportunities to expand your skills within a supportive environment.
Join us and be part of a dynamic team where your contributions are valued, and there are ample opportunities for career progression. If you are driven, detail-oriented, and passionate about customer service, we would love to hear from you.
To Apply: Please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this role to
Email Alert for Office Admin/Customer Service Advisor jobs in Newcastle Upon Tyne
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