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Manpower UK Ltd
Jarrow
Manpower UK are supporting our global manufacturing client for Customer Service Executives to join their established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross
Job Source: Manpower UK LtdEssentra PLC
Jarrow
The Customer Service Executive will prioritise and proactively maximise all sales opportunities from inbound/outbound calls, through effectively questioning and listening in order to understand the customers application requirements. The Customer Service Executive will ensure cross selling and up selling takes place in order to achieve pre-agreed s
Job Source: Essentra PLCDuval Associates Ltd
Newcastle Upon Tyne
Customer Operations Executive - Newcastle - A Fantastic role for a professional, engaging administrator with superb customer service skills, multi-tasking skills and ability and desire to work in a small team, but a fast-paced role! Ace Newcastle based admin role with loads of variety in a growing Chinese business. One for the Customer Servi
Job Source: Duval Associates LtdDuval Associates
Sunderland
WOW!!! Customer Service – Guest Relations – Customer & Site Supervision! - Hospitality sector! – Sunderland!! A wicked e-sports facility, exciting Customer Service role - Be the point of contact!! 4 days on - 4 days off - Absolutely superb work life balance! And a brilliant innovative modern site / accommodation and facilities!! Hospitality – Front
Job Source: Duval AssociatesHart Door Systems Ltd
Newcastle Upon Tyne
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial
Job Source: Hart Door Systems LtdDuval Associates
Sunderland
WOW!!! Customer Service - Guest Relations - Customer & Site Supervision! - Hospitality sector! - Sunderland!! A wicked e-sports facility, exciting Customer Service role - Be the point of contact!! 4 days on - 4 days off - Absolutely superb work life balance! And a brilliant innovative modern site / accommodation and facilities!! Hospitality - Fron
Job Source: Duval AssociatesHart Doors Systems Ltd
Newcastle Upon Tyne
Job Title: Senior Customer Support Executive Location: Office Based, Redburn Road, Westerhope, Newcastle Upon Tyne Salary: Based on experience Job type: Full time, Permanent Working Hours: 37.5hr per Week (08:30 - 17:00) Based in Newcastle upon Tyne, we are a family-owned business that was founded in 1946. We manufacture a range of industrial
Job Source: Hart Doors Systems LtdEE
Newcastle upon Tyne
Where : 2 locations available, EE Gosforth Business Park or EE North Tyneside, Cobalt Business Park Full time : Permanent Salary : £23,504 rising to £24,064 at 9 months in role, plus uncapped commission! Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising
Job Source: EEJarrow, England, United Kingdom
We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong attention to detail with minimum error rates and proactive problem solving approach.
The ideal candidate is confident and proactive with experience of customer service in a fast paced environment.
Responsibilities:
Maintain accurate account and customer data.
Respond to customers inquiry within SLA and aim for one call / case resolution.
Identify and take ownership of customer concerns
Identify new product opportunities and generate leads
Liase and build network with internal departments
Upsell and cross sell new products
Follow up on all commercial activity
Operate effectively and adhere to current business policy and procedures
Delivers consistent performance and achieves KPI’s and business targets
Drives self-development
Mange time effectively and efficiently
Understanding of company strategy and propositions
Support other departments, dependant on the needs of the
Required Skills and Experience:
Excellent Communication skills
Good attention to detail
Commercially aware
Experience in service/sales environment
Minimum “A” Level Standard
Delivery of agreed commitments and objectives
Highly organised
Team player
Strong work ethic
Complaint Management/Resolution experience desirable
Manufacturing knowledge desirable
Experience of Microsoft package (Excel, Word etc.) desirable
What we offer:
£24,000 starting salary
Discretionary bonus
Up to 5% matched pension contribution
4x annual salary life assurance
25 days annual leave plus bank holidays
Employee discounts through Edenred
Eyecare Vouchers
Cycle to work scheme
UK Sharesave Scheme
Essentra plc is a FTSE 250 company and a leading global provider of essential components and solutions, focusing on the manufacture and distribution of plastic injection moulded, vinyl dip moulded and metal items.
Headquartered in the UK, Essentra's global network extends to 28 countries worldwide and includes over 3,000 employees, 13 manufacturing facilities, 24 distribution centres and 33 sales & service centres serving c.74,000 customers with a rapid supply of low cost but essential products for a variety of applications in industries such as equipment manufacturing, automotive, fabrication, electronics, medical and renewable energy.
At Essentra we are ideally looking for individuals who enjoy working as part of a close team, are passionate about what they do and who strive to make a difference. We are always looking to better ourselves and are keen to recruit individuals who like to innovate and improve processes.
As part of our recruitment process you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at interview.
Customer Service Executive jobs in Jarrow, England, United Kingdom
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