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The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism.

• The Receptionist acts as the first point of contact for visitors, learners and staff.
• Manages incoming calls, emails and general enquiries efficiently and professionally.
• Maintains a secure reception area, including overseeing visitor sign-in procedures.
• Provides clear information to learners, parents/carers and external agencies.
• Carries out general administrative including filing, copying, data entry and document management.
• Maintains accurate and up-to-date learner records in line with data protection requirements.
• Organises and schedules meetings, appointments and college events.
• Prepares reports, letters, and official documentation as required.
• Interacts positively with learners, promoting a supportive and inclusive environment.
• Assists staff with administrative aspects of learner support plans and records.
• Responds calmly and appropriately to situations involving vulnerable learners.
• Manages and orders office supplies as needed.
• Supports attendance monitoring and reporting processes.
• Liaises effectively with staff and external professionals.
• Engages in regular CPD to develop knowledge of SEND and inclusive practice.
• Any other duties as reasonably requested.
• The Receptionist acts as the first point of contact for visitors, learners and staff.
• Manages incoming calls, emails and general enquiries efficiently and professionally.
• Maintains a secure reception area, including overseeing visitor sign-in procedures.
• Provides clear information to learners, parents/carers and external agencies.
• Carries out general administrative including filing, copying, data entry and document management.
• Maintains accurate and up-to-date learner records in line with data protection requirements.
• Organises and schedules meetings, appointments and college events.
• Prepares reports, letters, and official documentation as required.
• Interacts positively with learners, promoting a supportive and inclusive environment.
• Assists staff with administrative aspects of learner support plans and records.
• Responds calmly and appropriately to situations involving vulnerable learners.
• Manages and orders office supplies as needed.
• Supports attendance monitoring and reporting processes.
• Liaises effectively with staff and external professionals.
• Engages in regular CPD to develop knowledge of SEND and inclusive practice.
• Any other duties as reasonably requested.

Proud member of the Disability Confident employer scheme

Receptionist

Company: TMP College

Hours: Full-time

Location: Wigan, WN3 4EL

Working pattern: On-site

Job type: Permanent

Posting date: 2 Sept 2026

Closing date: 2 Oct 2026

Summary

The Receptionist / Administrative Assistant provides a welcoming and professional front-of-house service for the college while supporting the effective day-to-day administration of the organisation. The role acts as a key point of contact for learners, staff, families and external professionals. All interactions are handled with patience and professionalism.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.