Supervisor

Supervisor - £28,500 pa - 40 hours per week

Address: Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.

The role is simple, to be an enthusiastic leader and brand ambassador to work within one of the nation's premium fresh food and coffee brands, serving Pret's range of high-quality, freshly prepared wraps, baguettes and organic coffee, whilst delivering exceptional service as we transform the UK's rest stop experience.

What we offer our Supervisors:

Annual bonus up to £3,445pa*

Up to 55% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more

Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

Fabulous development opportunities including funded qualifications, leading to the next step in the management team

Lead shifts with confidence, ensuring smooth operations during busy trading periods

Create a positive, high-energy culture where colleagues feel valued, supported, and empowered

Maintain outstanding food safety, health & safety, and compliance standards at all times

Monitor performance through key metrics and take action to drive continuous improvement

Act as a role model for Pret's values, service standards, and ways of working

What you'll bring to us:

Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service

Passion for delivering a memorable customer experience

Great communication skills and be comfortable making decisions

Ability to work on own initiative ad make reasoned decisions under pressure

If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to ste...