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Zenith People LTD
Jarrow
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow. In this role, you will be supporting clients throughout the process from initial customer onboarding to certification. You will be able to consistently follow procedures to ensure that each stage of the client’s inter
Job Source: Zenith People LTDDuval Associates Ltd
Newcastle Upon Tyne
Customer Service Administrator - Turkish , Arabic or even French language skills a big bonus! Ace Newcastle based admin role with loads of variety in a growing Chinese business. One for the Customer Service pros! £26,000 - £28,000 plus insane 36 days holiday ! Work with a lovely multicultural team, great bunch of people! Cosy little offi
Job Source: Duval Associates LtdMTrec Recruitment
Wallsend
Rewards and Benefits on Offer Temporary to permanent contract Interesting and varied role Excellent company culture Immediate start MTrec's New Client Opportunity Our client is a successful and established company based in North Shields. They are looking for a Customer Service Administrator to join their team full time, on a temporary to permanent
Job Source: MTrec RecruitmentMTrec Recruitment
Seaham
Rewards and Benefits on Offer Varied and interesting role Temporary to permanent position xcellent company culture Immediate start available MTrec’s New Client Opportunity Our client is a successful and established business based in Seaham. They are looking for a Customer Service Administrator to join their team full time on a temporary to permanen
Job Source: MTrec RecruitmentRobinson Financial Careers
Sunderland
An exciting opportunity has just been created for an administrator to join a national professional services firm at their Doxford International Business Park location. Experience of working in financial services is preferred, but administrators from other industries will be considered. Role Summary General Administration - supporting Paraplanners
Job Source: Robinson Financial CareersSearch
Newcastle Upon Tyne
Administrator - Financial Services Newcastle City Centre | office based role Full time role | Monday to Friday | 9:00am to 5:00pm Salary up to £25,000 + benefits Fixed Term Contract role until end of 2024 | potential for extension Search are currently working with a top Financial Services business based in Newcastle to recruit a number of Admin
Job Source: SearchBurgh Recruitment Ltd
Cramlington
Client Servicing Administrator Location: Annitsford, Cramlington Salary: Competitive with excellent benefits and bonus Hours: Full Time An excellent opportunity has arisen for a proactive and resourceful Client Servicing Administrator to join the team at Sleight Wealth Management Ltd, who are a well-established and successful Partner Practice of S
Job Source: Burgh Recruitment LtdIDEX Consulting Ltd
Sunderland
Our client have a great opportunity for an Administrator who wants to develop a career in financial services with an established and well respected chartered financial planning firm.We are looking for an enthusiastic individual to join their Adviser support team to provide top quality administration and support to their Independent Financial Advise
Job Source: IDEX Consulting LtdNorth Shields
Rewards and Benefits on Offer:
You will be working a 35 hour week.
You will only be working Monday to Friday from the hours of 09:00 - 17:00.
A permanent contract from day one.
Working with a friendly customer base.
Superb team culture - everyone is very friendly, warm, and welcoming.
An excellent training programme for the first 4 weeks.
Newcastle based offices.
Car Parking facilities onsite.
25 days holidays + bank holidays increasing to 28 after 5 years
Cycle to work scheme
Free Flu Jabs around flu season for those that wish to have them
Metro pass season ticket loan
EAP - Employee Assistance Programme
Company Pension Scheme
A very secure, very well-established employer, with long term career progression.
Your New Career Opportunity:
MTrec Commercial is proudly representing our incredibly prestigious Newcastle based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.
They are now looking to recruit a permanent Customer Service Administrator as soon as possible to join their highly trained team and to work in an unbelievable office environment.
You will be joining a truly expanding and dynamic company, a superb team-based culture, and huge opportunities to progress and advance your career. The company are looking for committed and hard-working customer service orientated individuals who are looking for a long-term permanent job opportunity.
Your New Role:
Managing inbound telephone calls and emails from clients.
Provide an outstanding level of customer service in line with regulatory requirements and adhering to the service level agreement of 24/48 hours turnaround.
Handling all incoming documentation requested by the company, ensuring documentation is provided in a timely manner and that files are complete, accurate and up to date.
Querying documentation where necessary.
Managing the diary system and chaser report to ensure it is received within timescales.
Issuing letters to customers when required.
Competent/compliant knowledge of all products and services offered to customers, ensuring all files are processed in a compliant manner in accordance with the company’s guides.
Treats customer fairly and demonstrates the desired business culture.
About You:
Good communication skills both written and oral.
Ability to "take ownership" of possible problem issues before they escalate.
Ability to work under pressure when required to react to workloads.
Ability to work with minimum supervision and to use own initiative.
Good knowledge of all processes, systems and products handled by the team.
Building good working relationships.
Willingness to continue to develop any relevant knowledge or skills as required by the business.
Ability to work supportively and jointly with colleagues taking the lead when necessary.
Positive and determined approach to get the job done.
Treat customers fairly and demonstrates the required business culture.
Customer Service Administrator jobs in North Shields
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