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FPSG Connect
United Kingdom
Manage Service Analyst Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams. Make an impact in a thriving environment where your expertise shapes superior service delivery. Roles Responsibilities Support the internal soft
Job Source: FPSG ConnectVersion 1
Edinburgh
Job Description Company Description Version 1 has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning emp
Job Source: Version 1Version 1
Edinburgh, Scotland, United Kingdom
Company Description Version 1 has celebrated over 28 years in the IT industry and we continue to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting ho
Job Source: Version 1Hays Specialist Recruitment Limited
United Kingdom
Our client is an innovator at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. They are currently looking for potentially multiple Service Desk Analysts t
Job Source: Hays Specialist Recruitment LimitedHays Technology
Fife
Our client is an innovator at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. They are currently looking for potentially multiple Service Desk Analysts t
Job Source: Hays TechnologyIn Technology Group
Edinburgh
My client is a prestigious law firm with roots deeply rooted in Scottish Culture, having been operating for over 270 years! With 4 offices operating across Scotland, they provide legal advice to every industry sector. It's no surprise they are an award-winning company whose trophy cabinet keeps expanding, with some of their latest awards being a to
Job Source: In Technology GroupHamilton Hunter
Edinburgh, Scotland, United Kingdom
To £35K Basic – circa £70K OTE (Uncapped Commission Scheme) + Car Allowance (or company car) + Corporate Benefits Package! Our client is one of the UK’s leading managed print services providers, partnering with global vendors to deliver high-performance solutions focused on achieving greater utilisation, maintenance and optimisation of their clien
Job Source: Hamilton HunterHamilton Hunter
Edinburgh
To £35K Basic – circa £70K OTE (Uncapped Commission Scheme) + Car Allowance (or company car) + Corporate Benefits Package! Our client is one of the UK’s leading managed print services providers, partnering with global vendors to deliver high-performance solutions focused on achieving greater utilisation, maintenance and optimisation of their client
Job Source: Hamilton HunterEdinburgh
Manage Service Analyst
Join a dynamic team as a Managed Services Specialist. Dive into a role where you'll oversee operations, streamline processes, and ensure seamless communication between various teams.
Make an impact in a thriving environment where your expertise shapes superior service delivery.
Roles Responsibilities
Support the internal software.
Facilitating communication between data centres and customers.
Coordinating with Managed Service, Technical Services, Internal Service Desk, Development, and Implementation teams through effective communication
Meeting operational SLA's
Support the Head of Enterprise Operations with daily processing responsibilities, including:
Supervising, verifying, and finalising daily processing and batch tasks.
Generating Control Reports to validate the conclusion of business cycles.
Collaborating with both direct and banking partner clients to ensure business.
What you'll need
Experience within a support background.
ITIL Knowledge (V3 or V4) within Service Management.
SQL knowledge and Experience, 2012/2014/2019 and SQL Querying Skills
Understanding of Relational Databases.
PowerShell experience beneficial
Sound like something you'd be keen to find out more about? Great - drop us an application & we'll aim to review this asap. If you look like a potentially good fit, we'll give you a call to chat through the role in a bit more depth & discuss next steps.
You can also directly...
Manage Service Analyst jobs in Edinburgh
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