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Civica
Luton
Job Description Technical Services Analyst Location: Home Based / Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity for an IT Inf
Job Source: CivicaDataCareers
Central Bedfordshire, England, United Kingdom
Role: Technical Services Analyst (2nd line Infrastructure) Location: Luton (with option to work 3 days from home after probation) Salary: £38,000 - £42,000 + a comprehensive range of Employee Benefits Key Skills: 2nd line support infrastructure support including M365, Exchange online, MS Teams, Citrix, plus systems admin skills in VMWare and / or
Job Source: DataCareersDataCareers
Central Bedfordshire
Job Description Role: Technical Services Analyst (2nd line Infrastructure) Location: Luton (with option to work 3 days from home after probation) Salary: £38,000 - £42,000 + a comprehensive range of Employee Benefits Key Skills: 2nd line support infrastructure support including M365, Exchange online, MS Teams, Citrix, plus systems admin skills in
Job Source: DataCareersDataCareers
Luton
Job Description Role: Technical Services Analyst (2nd line Infrastructure) Location: Luton (with option to work 3 days from home after probation) Salary: £38,000 - £42,000 + a comprehensive range of Employee Benefits Key Skills: 2nd line support infrastructure support including M365, Exchange online, MS Teams, Citrix, plus systems admin skills in
Job Source: DataCareersDataCareers
luton, england, United Kingdom
Role: Technical Services Analyst (2nd line Infrastructure) Location: Luton (with option to work 3 days from home after probation) Salary: £38,000 - £42,000 + a comprehensive range of Employee Benefits Key Skills: 2nd line support infrastructure support including M365, Exchange online, MS Teams, Citrix, plus systems admin skills in VMWare and / or
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Job Source: Trevett Project ServicesFAI Automotive PLC
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FAI Automotive has a long-standing history in the wholesale supply of Aftermarket components to independent motor factors and buying groups. Over the past 40 years, FAI has evolved from a humble family-owned business to a highly successful company, operating within a network of businesses owned by Motus Aftermarket Parts – An arm of the publicly li
Job Source: FAI Automotive PLCluton, england, United Kingdom
Technical Services Analyst
Location: Home Based / Luton - on site 2 days a week in Luton
Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365
We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity for an IT Infrastructure professional seeking a role with a mix of project and BAU support work on the latest infrastructure technologies.
Essential Competencies:
Non technical:
Demonstrable experience working in IT service delivery
Exceptional Customer Service skills
Incident and Service Request Management
Problem Management
Ability to manage a high volume of tasks
Understanding of ITIL
Understanding of IT Security
Excellent attention to detail
Methodical and logical approach to problem solving.
Technical:
Windows Server Support and Admin
Windows 10/11 Support and Admin
Active Directory Admin
Filesystems and Permission Management
Microsoft Application Support and Admin
Email Applications Support and Admin
Remote working Support and Admin
Some of the technologies you will work with:
Email Technologies:
o Exchange, Egress, MailMarshal, Enterprise Vault
Microsoft 365 Applications:
o Exchange Online, Teams, SharePoint, Yammer
Remote Desktop Services:
Microsoft System Centre / EndPoint Manager
o Operations Manager, Configuration Manager, Intune
Multi-Factor Authentication:
o Safenet / Microsoft Authenticator
Backup Technologies (Cohesity)
Monitoring Tool (Nagios / PRTG)
VMware
Group Policy
HP Infrastructure
SQL Server
Web Filtering and Proxies (Censornet)
Linux (Red Hat)
Anti-Malware Tools:
o Windows Defender / CheckPoint EndPoint Protection
Printing Infrastructure (PaperCut / Xerox)
Benefits
Life at Civica: Life at Civica is fun and flexible. We have the following benefits that make us – one of the top employers of choice and a great place to work.
Civica Foundation | Giving Culture: We encourage our people to take advantage of our Days of Difference initiative that makes a lasting impact in the community through goodness and charity.
Civica Culture | Work life balance and Blended working : Flexible working, less commuting and more time with friends and family gives a perfect work life balance to our people.
Learning and Development | Growth Opportunities: Civica has a unique 70:20:10 learning model, which supports your learning demands in an interesting, challenging & fun way!
Benefits
Employee Wellbeing: Being a people-first company, we have integrated health and wellbeing benefits for our members and their family. We have a team of Mental Health Champions working hard to change the stigma around Mental Health. We routinely run awareness workshops to ensure our colleagues better understand how Mental Health can impact your day-to-day life. We are available for support when you need it most and actively encourage our people to reach out to us.
Generous Leave Policy: Civica allows you to take time off from work with generous leave benefits
Rewards and Recognition: We recognise and appreciate our colleagues for their contribution by monetary/non-monetary recognitions and rewards.
Tenure Milestone Recognition: We value and recognise the years of service of our people.
Employee-led Affinity Groups: Civica has different affinity groups in place, where people can share experiences and put forward their ideas, suggestions, and recommendations to make Civica an even more inclusive organisation for everyone. Our groups are for anyone who wants to support and ally with that community.
Civica Accolades:
‘Investors in People’ – Gold : We prioritise the development of our colleagues to match their ambition.
Great Place to Work: We are dedicated to creating an outstanding employee experience.
Financial Times - Diversity Leader 2023 : We’re committed to maintaining an inclusive and supportive culture.
Australian Business Awards – Employer of choice
Top rated employer – Glassdoor: Our average length of service is 9 years.
Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.
Technical Services Analyst jobs in luton, england, United Kingdom
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