Operations Admin

A great opportunity to work as a Operations Admin for our client based in Swadlincote.

The hours of work are; Monday to Friday:

- 9am to 5pm

- 10am to 6pm

The rate of pay is £13.67 per hour.

Please apply with CV to be considered for this role.

Your Time at Work

As a Operations Admin you will be the first point of contact for Corporate Accounts and Network Services related enquiries

This will also include:

- Problem solving for Partners, customers and internal departments

- Meeting customer and client expectations and meeting agreed SLA's

- Collating accurate information for Partner KPI packs and internal business reporting

- Provide accurate data in a timely manner, for both internal and external stakeholders

- Maintain a high level of customer focus

- Work closely with internal departments to ensure optimum customer service provision

- Daily call handling for both Corporate Accounts and General Public

- Assisting with event co-ordination in line manager's absence

- Account set up for all new Corporate Accounts

Measures of Performance:

- Meeting agreed deadlines and SLA's

- Accuracy of work produced

- Feedback from internal and external stakeholders

- Providing appropriate solutions to queries

Our Perfect Worker

Our perfect Operations Admin will:

- Intermediate level of Microsoft IT skills to include Excel, Word and Outlook

- Ability to prioritise tasks effectively to meet all deadlines

- Displays a calm and methodical approach if under pressure

- High attention to detail and high level of accuracy

- Professional and courteous approach

- Strong verbal and written communication skills

- Excellent problem solving skills with the desire to share best practice enhancements

- Strong teamwork approach

Experience in a similar role required

Key Information and Benefits

- Temp to perm opportunity

- Canteen on site

- Free car parking on site

- PPE provided

- Full training provided

Job Ref: 1TPNSW

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