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Page Personnel Secretarial & Business Support
York
Are you currently working in retail or hospitality and looking to get into an office based environment? Would you like to join a business that offer full training and an excellent development plan? Do you want to join a company that have an excellent name within their market and known for put customers at the forefront of everything they do? Then t
Job Source: Page Personnel Secretarial & Business SupportRecruitmentRevolution.com
York
Do you enjoy creating energy and excitement around a product and turning visitors into loyal customers? An exciting opportunity has arisen for a motivated Vehicle Sales / Customer Experience Advisor to work in our vibrant dealership. We love diversity and welcome applications from Sales, Retail, Hospitality & Customer Service backgrounds. Naturally
Job Source: RecruitmentRevolution.comNational Trust
York
Summary This m aternity cover position presents an excellent opportunity for you to utilise your creative and cultural expertise to a variety of diverse properties. Spanning across various locations within the North Yorkshire and Tees Valley portfolio , this role is responsible for the Experience sector. You'll be involved with art exhibitio
Job Source: National TrustLidl GB
Selby
Summary £12.00 - £13.00 per hour | 30 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Cust
Job Source: Lidl GBMajestic Wine
York
Fancy joining the UK’s number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a flexi Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You
Job Source: Majestic WineMajestic Wine
York
Fancy joining the UK’s number one Wine Specialist? Majestic Wine York are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail! The Role As a Retail Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You
Job Source: Majestic WinePage Personnel Secretarial & Business Support
York
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Non for Profit Sector! This would be an excellent opportunity to join a progressive business that are known for looking after their employees and have an excellent name within their market ! We are currently loo
Job Source: Page Personnel Secretarial & Business SupportPage Personnel Secretarial & Business Support
York
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position in York to work for a reputable business within the IT Sector. This would be an exceptional opportunity to join a progressive business that offer the best training and development plan you would be joining a great team and supported by fantastic leadershi
Job Source: Page Personnel Secretarial & Business SupportYork
Our client is the ultimate tailor-made holiday company, offering luxury, bespoke travel itineraries using their unique blend of first-hand destination expertise, services, and superb relationships with their carefully selected travel partners.
They’re now looking for customer focused travel industry professionals to join their growing team as a Customer Experience Concierge. Successful candidates will be responsible for the delivery of an exceptional concierge service to our client's customers and will be responsible for providing day-to-day sales, operational, and administrative support to the sales team and customers, playing an integral part in the overall performance and achievement of our client's targets. You’ll be working in a fast-paced environment, will need a keen eye for detail and be willing to help and assist in any way you can.
In return, our client can offer fully homebased working, a competitive salary of up to £30k DOE plus incentives and other great travel industry benefits.
If this role is of interest to you, please contact us for a confidential chat, or apply online.
Role of Customer Experience Concierge:
Handle all post-booking customer service queries promptly and accurately, ensuring that customers always receive a high level of service.
Action flight schedule changes, ensuing all other booking components are updated accordingly.
Issue any document changes to customers, due to an amendment, cancellation, flight schedule change or notification regards to a booking.
Support with administration of customer bookings including invoicing and documentation.
Monitoring of and responding to Trustpilot customer reviews.
Managing formal customer complaints to resolution in line with ABTA guidelines.
Supporting the delivery of exceptional Customer Service which is measured through customer satisfaction ratings and positive reviews through Trustpilot, Google and Review Centre.
Manage customer reviews and respond in line with internal processes and procedures.
Skills required for the role:
Proven experience in a similar role within the travel industry.
In depth travel industry product knowledge.
Excellent communication skills, both verbal and written.
Strong customer focus and empathy
Exceptional attention to detail and organisational skills
Able to work in a fast-paced environment
Strong problem-solving skills.
If you’re interested in learning more about this Customer Experience Concierge opportunity, please contact Succeed Recruitment Solutions today for a confidential chat or press the apply online button now!
Not for you? The please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com
Succeed Recruitment Solutions - for the best Travel jobs, Call Centre jobs and Multilingual jobs UK wide
Travel Customer Experience Concierge jobs in York
ⓘ There was an unexpected error processing your request.
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