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Bond Williams
Oxford
We are seeking a highly motivated individual to join our clients Quality Assurance team as a Supplier Quality Engineer based in Oxfordshire. As Supplier Quality Engineer Key Responsibilities include: * Ensure Supplier compliance with specifications and agreements.* Drive Supplier Quality management in line with ISO standards.* Resolve issues throug
Job Source: Bond WilliamsAcademics
Oxford
Behaviour Support - Oxford A warm and friendly school in Oxford are on the hunt for a Behaviour Support Assistant to come in and create a fun and engaging learning environment for their students. This is an environment where you will really make a difference and touch the lives of vulnerable children. If you are looking for a rewarding role, then
Job Source: AcademicsAcademics
United Kingdom
Join Our Team as a Learning Support Assistant! Are you passionate about making a positive impact on young lives? Do you thrive in an environment that values inclusivity and diversity? We are seeking dedicated individuals to join our team as Learning Support Assistants located in the heart of Oxford. We believe in fostering a supportive and inclusiv
Job Source: AcademicsAcademics Ltd
Oxfordshire
Join Our Team as a Learning Support Assistant! Are you passionate about making a positive impact on young lives? Do you thrive in an environment that values inclusivity and diversity? We are seeking dedicated individuals to join our team as Learning Support Assistants located in the heart of Oxford. We believe in fostering a supportive and inclus
Job Source: Academics LtdAcademics Ltd
Oxford
Learning Support Assistant - Oxford Are you passionate about helping children achieve the most they can from their education? Are you a kind and compassionate individual? Are you looking for a new role to start ASAP? A friendly school in the heart of Oxford are looking for a Learning Support Assistant to join them ASAP. This is a lovely environm
Job Source: Academics LtdAcademics
Oxford
Learning Support Assistant - Oxford An opportunity has come up for a Learning Support Assistant role in a lovely Primary school in Oxford. The school hiring need an individual who are keen to support their students through all phases of learning. They are highly regarded in their area and have solid values that focus on supporting their students an
Job Source: AcademicsAcademics
Oxford
Learning Support Assistant - Oxford Are you passionate about helping children achieve the most they can from their education? Are you a kind and compassionate individual? Are you looking for a new role to start ASAP? A friendly school in the heart of Oxford are looking for a Learning Support Assistant to join them ASAP. This is a lovely environment
Job Source: AcademicsAcademics
Oxford
Behaviour Support Assistant - Oxford Are you looking to embark on a rewarding career? Are you interested in helping students who have had tough upbringings and need extra support with their school life? Then read on! A lovely school in Oxford is on the hunt for a Behaviour Support Assistant. They are looking for a compassionate and confident indivi
Job Source: AcademicsOxford
Are you seeking an opportunity in Customer Service?
Do you have a Customer Service background?
If you answered YES, then we have the perfect role for you!
Berry Recruitment has registered a fantastic opportunity to join our client based in Oxford as a Customer Support Advisor.
Role: Customer Support Advisor - Outbound
Location: Oxford
Working hours: Monday to Friday, 37.5 hours per week
Salary: £22,000 - £25,000 per Annum (Depending on Experience)
Benefits:
25 days holiday per annum including 3 days between Christmas and New Year
Hybrid Working - 3 days in office, 2 days working from home
Contributory pension scheme
Quarterly complimentary staff lunch
Free car parking
Flexi Friday scheme
Refer a Friend scheme (applicable to some posts)
Complimentary seasonal fruit and snacks
Key Responsibilities:
Build a rapport and strong relationship with customers by advice and support throughout the onboarding process
Make 40-50 outbounds calls per day to supplier customers to explain the benefits of the scheme; to help them with their registration for the first time; to assist with renewal of their annual subscription
Accurately log and maintain records of customer contact, activity and outcomes on our CRM system
Provide accurate and clear information to supplier customers, explaining the benefits and processes involved to complete an online questionnaire required by our buyer customers
First line support for a variety of customer enquiries including IT and procedural issues, concerns and complaints, updates on application and process status
Speaking with customers with regard to payment of their subscription fee as a new or renewing customer
Actively participate in team meetings to share and communication information
Work consistently to ensure personal targets relating to call rates are consistently met and exceeded
Candidate Specification:
Previous experience in a customer service environment
Working knowledge of data management and data analysis
Demonstrable experience of process improvement
Proven track record of working to deadlines and targets
Customer contact through inbound and high volume of outbound calls
Ability to adapt to the needs of a growing business
Education to degree level (or equivalent)
Highest accuracy and attention to detail
Strong organisational skills
Detailed working knowledge of Excel to Intermediate or Advanced level
Good knowledge of other MS Office applications
Articulate with a confident telephone manner
Strong communicator with good interpersonal skills
Commitment to provide excellent customer service at all times
Flexible in approach
If you believe you have the passion and enthusiasm to succeed in this role, please contact Kathy at the Oxford Branch. We look forward to hearing from you.
If you do not hear back within five working days, unfortunately you have not been successful with your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Customer Supplier Support - Oxford jobs in Oxford
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