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In Technology Group Limited
Harrogate
3rd Line IT Support - Harrogate Salary: Up to £40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastruct
Job Source: In Technology Group LimitedIn Technology Group
Harrogate
3rd Line IT Support - Harrogate Salary: Up to £40,000 We are seeking a 3rd Line Support Engineer to join our client's IT Support team in Harrogate. This role requires a self-motivated and experienced individual who can work autonomously and proactively. The successful candidate will be responsible for supporting and maintaining the IT infrastruct
Job Source: In Technology GroupSenitor Associates
Leeds, England, United Kingdom
2nd /3rd line Infrastructure engineer – Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects provi
Job Source: Senitor AssociatesHott Source
Bradford, England, United Kingdom
IT Support Engineer Position: IT Support Engineer (2nd Line) Location: Bradford, West Yorkshire Salary : £25,000 - £28,000 + Excellent Benefits A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Bradford, supporting the infrastructure of high-profile customers. Th
Job Source: Hott SourceCircle Recruitment
Huddersfield
Infrastructure Engineer - Huddersfield (Hybrid) 3rd Line Support Technician - 3rd Line - IT - Support - Technician - Service Desk - Analyst - Windows - Servers - VMware - Hyper-V - Azure - Citrix - Networking - Routers - Switches - Firewalls - Exchange - 365 - Office 365 - Infrastructure Engineer Are you an Infrastructure Engineer looking for a new
Job Source: Circle RecruitmentSenitor Associates
Leeds
2nd /3rd line Infrastructure engineer - Leeds - £30-45k An established client of ours in the Technology sector are looking for a 2nd /3rd line Infrastructure engineer to join their internal IT department, on a permanent basis. The successful candidate will respond to resolving 2nd /3rd line incidents Logging tickets and assisting to projects provi
Job Source: Senitor AssociatesOscar Technology
Leeds
3rd Line Support Engineer - Azure, O365, VMware - Leeds - Hybrid - £35,000 - £40,000 Company I'm partnered with a leading Managed Service Provider (MSP) based in Leeds, who is experiencing rapid growth and is seeking a talented 3rd Line Support Engineer to join the dynamic team. As a company, they take pride on delivering excellent IT solutions an
Job Source: Oscar TechnologyIn Technology Group Limited
Leeds
My client is a cutting-edge Managed Service Provider based in the heart of Leeds City Centre. With one of the highest client and employee satisfaction rates around, it's no surprise they're one of the fastest-growing MSPs around, with no signs of their progression slowing down any time soon. Working in this role, you will be one of the senior-most
Job Source: In Technology Group LimitedLeeds
Position: Senior Infrastructure Engineer - 3rd Line Specialist Location: Leeds Salary: £30,000 - £40,000 Employment Type: Permanent, Full-time Exciting Opportunity Alert!Verus Recruitment Partners is thrilled to partner with an innovative MSP based in Leeds, renowned for its exceptional commitment to customers, dynamic work environment, and cutting-edge tech offerings.As a Senior Infrastructure Engineer in this role, you'll be at the forefront of our team, serving as the go-to escalation point for Service Desk matters concerning Infrastructure and Networking. Your mission? To deliver nothing short of exceptional, expert service to our valued clientele, while being an integral part of a collaborative, high-caliber team dedicated to excellence. Key Responsibilities: Tackling complex third-line technical issues, setting and surpassing KPIs to uphold our standards of excellence.
Providing expert assistance for all customer inquiries and incidents, ensuring seamless support throughout the ticket lifecycle.
Taking ownership of incidents and providing unwavering support until resolution.
Contributing to Technical Pre-Sales Consultations, and collaborating with Sales Managers to drive successful outcomes.
Creating and maintaining detailed client documentation to accurately reflect changes and updates.
Offering on-site 3rd-line support as needed, ensuring clients receive top-notch service.
Participating in Research and Development efforts, and contributing to the design and implementation of cutting-edge Systems Architecture Solutions.
Required Skills/Experience: Proven experience in an MSP environment, showcasing your expertise in handling diverse technical challenges.
Excellent working knowledge of Windows Server, Exchange Server, Active Directory, Virtual Servers, VMWare or Hyper-V, SharePoint, and Office 365
Troubleshooting skills for networking protocols and technologies like TCP/IP, DNS, DHCP, routing, and vLANs
Familiarity with daily system checks, servers, backups, firewalls, and anti-virus software
Certifications such as MCSE/MCITP Enterprise or Server Administrator
Knowledge of VOIP
Possession of a full clean driving license.
Strong problem-solving and communication skills.
Ability to work independently and with a flexible, 'can do’ attitude.
What We Offer: Competitive holiday allowance, including your birthday off to celebrate!
Support for personal certification, empowering you to advance your career.
Personalised development plans tailored to you.
Joining a vibrant team with an exceptional company culture.
Engaging in regular social events.
Access to a 24/7 Employee Assistance Programme, prioritising your well-being.
For more information, please contact our Sheffield Team on ***Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and is an Equal Opportunities Employer**Keywords: 3rd Line, Engineer, Service Desk, Leeds, Sheffield, West Yorkshire, South Yorkshire, IT Engineer, Senior IT Engineer, Service Desk Engineer, MSP, Managed Service Provider
3rd Line IT Engineer jobs in Leeds
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