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Clearwater People Solutions
Bristol
I am currently seeking an Application Support Engineer to provide excellent standards of Technical Software support to users both internal and external. The Application Support Engineer will ensure relevant Technology Divisional objectives are met. Key responsibilities for the Application Support Engineer; Provide technical support of systems ac
Job Source: Clearwater People SolutionsAlertSystems
Trowbridge
IT Application Support Technician Location: Trowbridge, Wiltshire - Onsite Salary: £25,000 - £26,000 a year - Permanent, Full Time. AlertSystems is a leading supplier of integrated electronic security systems, with an enviable blue-chip client base and a reputation for being an outstanding security service provider. We are seeking an enthusiastic
Job Source: AlertSystemsVenn Group
United Kingdom
We are currently recruiting for a Social Care Application Support Lead to be responsible for the management of an identified area of the Application Support Team. The Application Support Teams provide day to day running and control of the Councils IT Business Systems and applications, such as Housing, Finance, Social Care, and Education Location:
Job Source: Venn GroupOakford Technology
Chippenham
Junior IT Support Engineer | Chippenham | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery and installation. We’re among the e
Job Source: Oakford TechnologyRobert Half
Melksham
Service Desk Support / 2nd Line / Contract / Melksham An urgent requirement for an IT support Engineer has become available with an organisation based in Melksham. This will be an initial 3 months (view to extend or go permanent) and will require someone on-site for at least 3 days per week. Responsibilities: Responsible for providing support for a
Job Source: Robert HalfPeaple Talent
City of Bristol, England, United Kingdom
Job Title: IT Support Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an IT Support Engineer position. The opportunity is to work for a growing law firm in Bristol! The Role: Troubleshoot and resolve incidents Provide best
Job Source: Peaple TalentYourRecruit (UK)
Filton
Are you an experienced IT Support Engineer with strong SQL skills? Our client is a fast-growing, technology-based business who are a market leader in the provision of energy data and services. They have been established for over 40 years and as a business, they currently have over 3.5k customers and employ over 300 people. They are looking to rec
Job Source: YourRecruit (UK)Peaple Talent
City of Bristol
Job Description Job Title: IT Support Engineer Location: Bristol (Hybrid) Salary: up to £37,000 Due to ongoing success and growth, there is an exciting opportunity to join a dynamic and customer-focused team in an IT Support Engineer position. The opportunity is to work for a growing law firm in Bristol! The Role: Troubleshoot and resolve inci
Job Source: Peaple TalentBradford-on-Avon, England, United Kingdom
Role Overview
This role offers an exciting opportunity to work with leading automotive clients worldwide, providing support, training, and demonstrations on a wide range of our products to customers. The role involves troubleshooting issues, resolving customer inquiries, and ensuring the smooth operation and optimal performance of our robotic and software solutions. Working within the Sales and Support arm of the business, the Applications Support Engineer collaborates with cross-functional teams, including engineers, technicians, and sales personnel, to deliver exceptional customer support and contribute to customer satisfaction.
What will you be doing?
Customer support and issue resolution: Provide technical support to customers via various channels regarding our robotic systems, including installation, configuration, operation, and troubleshooting. This includes proactive support to help eliminate future potential problems that could arise.
Troubleshooting and problem-solving: Analyse, diagnose and solve technical problems reported by customers related to AB Dynamics' Track Test Systems product offering.
Remote and on-site support: Support customers remotely by guiding them through troubleshooting procedures and providing step-by-step instructions; the is a requirement to travel globally to help resolve issues, train customers and perform demonstrations.
Training and education: Conduct customer training sessions to enhance their understanding of robotic systems and maximise the utilisation of the products.
Customer relationship management: Build and maintain strong relationships with customers, understanding their needs and expectations.
What are we looking for?
Strong technical aptitude and troubleshooting skills, with a solid understanding of robotic systems and staying up to date on industry trends.
Familiarity with sensors, actuators, control systems, and related technologies.
Excellent problem-solving and analytical abilities to independently diagnose and resolve technical issues.
Strong documentation and knowledge management skills to create and maintain support materials.
Travelling globally to customer sites for on-site support and delivery of training, as required, is a key expectation of this role.
Why join us?
We are a part The AB Dynamics Group, an innovative, dynamic company with a friendly and supportive working environment. In addition to competitive salaries, our attractive benefits package includes a discretionary company bonus scheme, 25 days holiday (plus bank holidays), and generous company pension contributions.
At The AB Dynamics Group We set ourselves ambitious objectives and strive to work by our Values of Customers, People, Diversity, Innovation, Excellence and Responsibility. We are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate against staff based on age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
Applications Support Engineer jobs in Bradford-on-Avon, England, United Kingdom
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