Onsite 2nd Line IT Support Analyst

Job Description

Xerox Holdings Corporation in the United Kingdom is seeking a Technical Analyst for on-site support in Nuneaton. You will respond to customer IT support calls in person, by phone, or email, and work with the 2nd line escalation process to resolve issues efficiently.

The role requires strong technical knowledge of IT infrastructure, network devices, and Microsoft platforms, with a focus on delivering high-quality service in a fast-paced environment.

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Xerox Corporation

Onsite 2nd Line IT Support Analyst

Job Description

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