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Safetykleen

Dinnington / Global

Technical Support & Customer Experience Advisor

Job Description

Safetykleen in Dinnington is seeking a Technical Customer Experience Advisor to be the first point of contact for technical queries. You will diagnose issues, log all interactions in the CRM system, and work with engineers to provide effective solutions while delivering an outstanding customer experience.

You will collaborate with internal teams to ensure timely resolutions, escalate complex cases for on-site visits, and maintain accurate customer records.

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