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Morgan Philips Specialist Recruitment
London
Service desk engineer (1st/ 2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of t
Job Source: Morgan Philips Specialist Recruitment83zero
London
Job Description1st Line Support Engineer Company Overview83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies.Our client partners with several international private businesses in shipping, real estate,
Job Source: 83zeroLa Fosse
London
Job DescriptionNewly created position due to an internal promotion, you'll join a global asset management company, responsible for all aspects of trade floor and remote support.Rate: £200 per day (inside IR35). Duration: 6 months. Location: Liverpool Street (1-2 days WFH).Your role as Service Desk EngineerProviding first single point of contact for
Job Source: La FosseStagwell
London
Job Description Overview At Stagwell, you will work with one of the most influential marketing and communications networks in the world. With 10,000+ specialists in 24 countries, we harness the power of culture-moving creativity to build brand distinction and unique value across the entire marketing ecosystem. By leveraging technology, data ana
Job Source: StagwellMorgan Philips Group
London
Job DescriptionService desk engineer (1st/ 2nd line)I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with al
Job Source: Morgan Philips GroupLa Fosse
London Area, United Kingdom
Newly created position due to an internal promotion, you'll join a global asset management company, responsible for all aspects of trade floor and remote support. Rate: £200 per day (inside IR35). Duration: 6 months. Location: Liverpool Street (1-2 days WFH). Your role as Service Desk Engineer Providing first single point of contact for all IT
Job Source: La FosseMorgan Philips Group
London Area, United Kingdom
Service desk engineer (1st/ 2nd line) I am recruiting on behalf of my professional services client who is looking for an service desk engineer (1st/ 2nd line) this will suit someone who has good technical skills coupled with good communication skills, the ability to deal with a face pace environment and good interaction skills with all levels of t
Job Source: Morgan Philips GroupInteraction Recruitment
Borehamwood
Job Description: Senior service desk engineer (MSP) Location: Borehamwood Hours: Mon Fri – 8-5pm Duration: Permanent Salary: 40-50k DOE Role Description This is a full-time on-site role located in Borehamwood for a senior Service Desk Engineer (MSP). As part of the service desk team, you will be responsible for providing high-level technical suppor
Job Source: Interaction RecruitmentLondon Area, United Kingdom
Overview
At Stagwell, you will work with one of the most influential marketing and communications networks in the world. With 10,000+ specialists in 24 countries, we harness the power of culture-moving creativity to build brand distinction and unique value across the entire marketing ecosystem. By leveraging technology, data analytics, insights and strategic consulting solutions, Stagwell drives creative excellence, business growth and measurable return on marketing investment for 1700+ clients worldwide.
This position will be responsible for providing technical assistance and support related to Apple and Windows hardware, software, SaaS services, network, operating system, printing, and Internet access problems to our employees and agencies world-wide.
What you'll do:
Serve as the first point of contact for Stagwell employees seeking technical assistance via FreshService in a timely manner and in line with SLAs.
Troubleshoot and escalate incidents to line manager and the 3rd line teams.
Work alongside our Systems Engineer, Network Operations, and Information Security teams to ensure that our policies and guidelines are always followed.
Provide remote technical assistance for issues related to computers, software, and SaaS.
Build and maintain the IT Knowledgebase.
Desired Technology Experience:
Strong understanding of both macOS X and Windows Operating Systems
Computer management using a tool such as JAMF and/or Intune
Experience managing some of the following products:
G suite
Office 365
Box
MS Teams
Sophis
Mimecast
Okta
You should have:
Minimum of two (2) years prior experience with providing technical support in a large corporate environment
Ability to provide quality technical support, attention to detail, and a positive customer service attitude
Good communication skills
A collaborative attitude
Strong attention to detail along with a commitment to quality and confidentiality
A sense of urgency and a commitment to timely completion of projects
Certifications and continuing education preferred
Service Desk Engineer jobs in London Area, United Kingdom
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