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Job Search

spectrum-tech

Swindon / Global

IT Analyst

Job Description

We are looking for Microsoft Support Analysts to work with in eCommerce project.

Job Responsibilities:

  • Providing IT Technical IT support to users of services as first point of contact
  • Supporting for incident resolution
  • Supporting in diagnosing, resolving technical IT problems and incidents management
  • Ensuring the delivery of an effective and appropriate service to all service users
  • Timely resolution and escalate as appropriate, incidents and requests for service received from service users via email, web form or telephone
  • To be a part of a Agile team - Working knowledge of Microsoft SharePoint
  • Working knowledge of Microsoft Azure cloud
  • Good experience using SQL and Microsoft Excel
  • To be a part of a Agile team
  • Working experience with API tools / REST API
  • Knowledge in using Microsoft SharePoint and Azure cloud

Skills Required:

  • Microsoft SQL Server
  • Power BI
  • Microsoft Office 365
  • Microsoft word
  • Microsoft Excel
  • HTML
  • CSS

API Tools:

  • Postman
  • Ping API
  • ReadyAPI

Databases:

  • Microsoft SQL Server
  • Oracle 10g

Ticketing tools:

  • JIRA
  • ServiceNow
  • Confluence

Desirable:

  • Any Payment gateway experience is desirable
  • Any e-commerce related experience is desirable

Educational qualification:

  • Bachelors degree or above

If you are interested, please apply with your updated CV on or before 26/10/2025

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