General Manager
Newcastle Upon Tyne
Working with us provides great benefits, including:
Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World!
50% off Food & Beverage at all our Hotels & F&B Venues
Spa Discounts at our venues with a Spa
Retail, Cinema & Leisure Discounts
Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more!
Monthly Star of the Month Awards
Long-service Awards, that start after 1 year of service
Recommend a Friend Incentive Be rewarded for referring someone you know!
Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.
Pension Scheme
Other incentive programmes that run throughout the year
About the role
As the General Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more.
You'll provide day to day leadership and direction by maximising financial returns, driving development of people, creating and maintaining a unique guest experience, executing on company standards and building the awareness of the venue within the local community.
You'll have a close day to day involvement in all operations, multi-skilling the team to ensure an efficient but effective business, as well as creating a fun atmosphere and ensuring a highly personalised and locally inspired guest experience. An inspiring leader, you will establish clear performance goals for the team, with a passion for ensuring success of the team and business alike
About you
Excellent leadership skills with experience of developing a team
Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise with team and guest
Ability to create a collaborative, positive and motivated workforce driven to achieve company goals
Excellent business and financial acumen. Commercial and industry awareness
Strong time management skills, organised, and comfortable working in a fast paced environment
Innovative, energetic and enthusiastic with a sales flair
The ability to keep calm under pressure and solve problems quickly
A sales flair and reliance when facing set backs
Tact, diplomacy and persuasiveness
About us
At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.
Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Cycle 2 work scheme*
(* Applies to positions above minimum wage)
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