Customer Service Advisor

Customer Service Advisor - Castle DoningtonAt Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington. You will be the first point of contact for customers, managing enquiries and providing support across various channels to ensure a high-quality service experience.Shift patterns:* 37.5 hours per week* 7.5 hours per day, with shifts scheduled between 08:00 and 19:15Pay rates:* 15.34 GBP hourlyMust-have requirements for Customer Service Advisor:* Must have availability at the end of May for a formal interview* Must have lived in the UK for at least 5 years* Must have a clean DBS check* Must have at least 6 months of experience in a call centre environment* Must have experience in salesRole for Customer Service Advisor:* Act as the primary point of contact for customers via phone, email, and internal systems* Track deliveries and provide accurate information regarding products and services* Resolve customer queries efficiently with a focus on first-time resolution* Identify opportunities to upgrade or cross-sell services while maintaining brand standards* Manage customer objections professionally to ensure high levels of satisfaction and confidenceBenefits for Customer Service Advisor:* Gain valuable experience with a globally recognized logistics leader* Work in a professional and supportive team environment* Develop your skills in customer service and sales within a fast-paced settingLocation: Castle Donington.Duration: OngoingThis is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability.If you are looking to contact our onsite team, please visit the site locator on our website.Job&Talent do NOT charge any fees for our services.Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.JBRP1_UKTJ