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Newcastle Upon Tyne / Global
IT Support Apprentice
- £24,000
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Newcastle Upon Tyne / Global
A long established IT Solutions company has need for an need for an apprentice to join their busy IT helpdesk. The role offers variety in the tasks from day to day.
This opportunity would suit anybody looking to start a career in IT sector and has an interest in IT support, networking and hardware.
KEY DUTIES
Repairing of I.T hardware, reinstalling operating systems and software - the role will have hardware elements to it, this will be both dealing with new kit and preparing it for new installations, but also older kit and upgrading components and installing new software versions
Problem solving on IT related incidents and problems - as a helpdesk engineer, one of the primary functions is to help customers solve IT incidents remotely.
Commissioning of IT and associated equipment - you will be involved in the installation of new IT kit from time to time and may require you to travel to customer sites
This will give variety to your role, and the opportunity to work in a face-to-face customer situation
CANDIDATE REQUIREMENTS
Independent skills
Team work skills
Organisational skills
Good written and oral communication skills
Keen to start a career in the IT industry
IT hobbyist (ideal but not essential)
AMRT1_UKTJ
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