Fine Arts General Manager

Job Title: General Manager - Fine Art Logistics
Location: Near Heathrow Airport, UK
Salary: £65,000 - £80,000 per annum (dependent on experience)
About the Role
A premier global fine art logistics and freight forwarding specialist is seeking an experienced General Manager to oversee day-to-day operations and strategic direction at their primary Heathrow facility.
This role requires a high-caliber operational leader with deep expertise in fine art shipping, high-value logistics, and international freight forwarding. You will take full operational, financial, and team leadership responsibility for the Heathrow hub, ensuring immaculate service delivery to world-renowned museums, commercial galleries, auction houses, and private collectors.
Key Responsibilities
Operational Leadership: Direct and optimize daily warehouse, packing, transport, and freight forwarding operations to maintain exceptional service standards for high-value cargo.
Team Management & Development: Lead, mentor, and build a multidisciplinary team including fine art technicians, export/import coordinators, logistics managers, and warehouse personnel.
Financial & Commercial Control: Oversee the P&L for the Heathrow hub, drive operational cost efficiencies, and contribute to budget planning and revenue growth targets.
Compliance & Security: Ensure total compliance with international customs regulations (Import/Export, CITES, ATA Carnets), aviation security standards, and strict fine art security protocols.
Client & Key Account Oversight: Serve as a senior escalation point for key accounts, ensuring seamless coordination for major exhibitions, art fairs, and complex international movements.
Vendor & Network Management: Oversee relationships with key external stakeholders, including airlines, ground handlers, customs agents, and overseas fine art partners.

Required Skills & Qualifications
Industry Experience: Proven track record in a senior operational or management role within Fine Art Forwarding or specialized high-value freight forwarding.
Location & Proximity: Must be based within commutable distance of the Heathrow logistics corridor.
Customs & Compliance Expertise: Deep understanding of UK export/import procedures, temporary admission, ATA Carnets, CITES regulations, and air freight security protocols.
People Leadership: Demonstrated ability to manage, train, and motivate diverse operational teams in a fast-paced environment.
Financial Acumen: Strong commercial insight with hands-on experience managing operational budgets and P&L performance.
Communication: Outstanding stakeholder management skills with a client-centric approach to complex problem-solving.

What Is Offered
Competitive Base Salary: £65,000 - £80,000 per annum.
Comprehensive Benefits Package: Including pension scheme, annual performance bonus, and private medical insurance.
Career Growth: Strategic leadership opportunities within a market-leading global network.

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