ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Matchtech Technology
Eastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the
Job Source: Matchtech TechnologyCarrington West
Southampton
Position: Planning Technician Location: Southampton, UK (Hybrid Working: 3 days a week in-office) Salary: Up to £30,000 depending on experience. Benefits: Comprehensive Package, including Flexible Working Hours, Pension Scheme, Health Insurance, Professional Development Opportunities, and more! Carrington West are pleased to be working with a lead
Job Source: Carrington WestCMR & Life Sciences
Eastleigh, Hampshire
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with th
Job Source: CMR & Life SciencesMatchtech
Eastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with th
Job Source: MatchtechMatchtech Technology
Eastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the
Job Source: Matchtech TechnologyKolt Recruitment Ltd
Portsmouth
Kolt Recruitment are recruiting for a Service Technician for a leading dealership. Key Responsibilities: * Carrying out vehicle services and repairs in accordance with brand technical standards. * Working in accordance with brand and dealership processes. * Liaising directly with customers where appropriate. * Providing support to less experienced
Job Source: Kolt Recruitment LtdMatchtech Technology
Hedge End
Our client, a leading manufacturing company, is seeking a Service Technician to join their team. As a Service Technician, you will be responsible for investigating, repairing, and testing customer's lasers that have been returned. You will also be responsible for completing necessary documentation, identifying and ordering spare parts, and working
Job Source: Matchtech TechnologyPembrook Resourcing
Portsmouth
PDI / Service Technician Pembrook Resourcing is currently recruiting for our client, a Main Dealer is looking to recruit a motivated PDI / Service Technician to join their team. The role ; * Carry out diagnosis and Preparation of Vehicles to meet our client’s standards before collection. * Demonstrate the ability to work as part of a team or us
Job Source: Pembrook ResourcingEastleigh
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. What You'll Do Repair Triage:
Analyse and validate customer service requests to determine appropriate action and make necessary changes.
Prioritise repair tasks based on urgency and customer needs.
RMA Planning:
Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load.
Ensure timely processing and tracking of RMAs to meet service level agreements.
Resource Coordination:
Collaborate with the manager or service coordinator to allocate resources effectively for service tasks.
Coordinate technician schedules and assignments to optimise productivity.
Point of Contact:
Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns.
Provide regular updates on service statuses and resolutions to CSRs.
Inventory Maintenance:
Manage and maintain inventory levels of Service Centre materials and equipment.
Request purchases to restock as needed.
What We're Looking For
Familiarity with electronic test equipment to facilitate efficient troubleshooting and understanding of repair processes. Knowledge of products and software applications is a plus.
Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks.
Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes.
Ability to work independently and take ownership of tasks to ensure timely completion.
Adaptability to changing priorities and the ability to work efficiently in a fast-paced environment.
Excellent verbal and written communication skills to interact effectively with internal teams and external stakeholders.
Strong collaborative skills to work cohesively within a team and contribute to achieving common goals.
Education: BTEC/City guilds in Electronics. Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Knowledge of optical equipment is beneficial. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you. Apply now!
Service Centre Planning Technician jobs in Eastleigh
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.