Repairs Technical Supervisor

Repairs Technical Supervisor

Barking and Dagenham

Repairs and Maintenance

Full time

Fixed Term Contract

An exciting opportunity has arisen for an experienced technical supervisor to work in a team with to manage the legal disrepair process from first report through to final invoicing.  Conforming to the organisations policies, procedures, regulatory codes, appropriate legislation and key performance indicators.  To oversee and monitor the performance of trade specific directly employed operatives and specialist sub-contractors including all applicable HR and H&S matters.

About the Role

You will work collaboratively with other team members to manage the legal disrepairs service from first report through to final invoicing.  You will be responsible for overseeing and monitoring the performance of trades operatives and specialist sub-contractors.

Responsibilities include:

Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.

Carrying out pre and post inspections to ensure a good standard to work.

Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.

Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).

Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.

Managing the day-to-day administration of the team.

Attending client/stakeholder panels, consultations, and other meetings.

Pro-actively engaging with and acting a point of contact for customers, ensuring all queries and complaints are resolved swiftly.

About You:

Maths and English Qualification (GCSE grade 9 – 4 /A – C) or equivalent.

Trade specific qualification(s) in plumbing, carpentry, electrics, or a repairs sector common trade.

Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).

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