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Customer Success Executive (PR-1205276:EM)

Rushden, England, United Kingdom

Job Title: Customer Success Executive

Our client is one of the fastest growing property and construction tech companies in the UK. Building a world class SaaS business and solving challenges for construction customer service teams, they have big future plans.

As part of those plans, our client are growing their team and are now looking for enthusiastic graduates to further promote their suite of Tech solutions. This is a chance to join a fast growing team, who are committed to making the most out of every opportunity!

Customer Success Executive Package:

A competitive basic salary of £24,500

Commission taking your total earnings higher!

Excellent progression and development potential

Laptop and mobile

Regular team socials in a welcoming, inclusive environment

Lucrative bonus and incentive schemes

Pension contributions

Customer Success Executive Role:

Speak with customers on the phone, via email and in person, answering their queries and providing advice whilst delivering high levels of customer service

Provide online, interactive software demos to assist with on-boarding customers

Work with the sales team to configure new accounts with client data and ensure a smooth on-boarding process

Identify upsell opportunities for each account, and create campaigns to promote and sell additional products and features

Work with other teams within the business to help resolve any issues that may arise with customers

Check in with existing clients, ensuring they don’t have any issues or complaints and identify any opportunities to up-sell new products

Customer Success Executive Requirements :

Educated to degree level

Possess exceptional communication and interpersonal skills

Goal orientated

Adaptable, and willing to learn new skills

Highly self-motivated, with a strong desire to succeed

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

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Customer Success Executive (PR-1205276:EM) jobs in Rushden, England, United Kingdom

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