Senior Marketing Manager

Overview

People leader delivering workforce growth & cost savings

About Us

We are part of a leading international group of fertility specialists, including CREATE Fertility and IVI London, providing world-class reproductive healthcare across the UK.

Our clinics are at the forefront of innovation, offering Natural and Mild IVF meaning, gentler, safer approaches that use little to no fertility medication alongside a full range of advanced treatments, including IVF, IUI, ICSI and fertility preservation.

Together, we are committed to evidence-based treatments, cutting-edge technology and personalised, patient-focused care helping to give every patient the best possible chance of success.

Role Objective

As Senior Marketing Manager, you will be the strategic steward of our UK brand portfolio. You’ll lead the development and execution of brand initiatives that drive awareness, engagement and growth across our network of fertility clinics. Reporting to the Chief Marketing Officer, you’ll collaborate cross-functionally with clinical, digital and commercial teams to ensure our brands resonate deeply with our audiences. Your leadership will enable us to attract, acquire and retain patients at multiple stages of their fertility care journeys.

This is a hybrid position with a minimum of 2 days per week face-to-face in our Farringdon, London office. Some national travel is required to our hub and satellite clinic locations. Occasional European travel is also possible.

Duties and Objectives

Strategic Oversight: Own the brand strategy for our UK portfolio, ensuring alignment with business goals and customer needs

Growth Initiatives: Lead the execution of key campaigns and initiatives to drive patient acquisition and retention. Lead key projects to drive growth across the multi-year Strategic Plan horizon.

Market Insights: Monitor market trends, competitor activity, and consumer behavior to inform brand positioning and brand communications

Creative Direction: Guide strategic choices about messaging, tone of voice and visual identity, ensuring flawless execution across all touchpoints

Stakeholder Collaboration: Partner with internal teams and external agencies to deliver impactful, integrated marketing plans. Gather learnings from local and international markets to ensure the UK business is leveraging all available best practices.

Performance & Budgeting: Manage brand budgets, define KPIs, and measure campaign effectiveness and ROI

Compliance: Ensure our communications are compliant with industry regulations concerning claims

Experience and Qualifications

7–10 years’ experience in brand management, preferably in healthcare, wellness, or consumer services

Proven leadership track record of developing and executing brand strategies that drive significant, measurable growth

Strong financial acumen and analytical mindset, with the ability to interpret data, manage budgets, and optimise performance

Collaborative working style with the ability to influence and engage stakeholders at multiple levels across the organization

Demonstrated delivery of complex, cross-functional strategic projects to enable long-term growth

Agile, adaptable working style that allows you to cut through complexity, define a clear road map and progress initiatives with a sense of urgency, toward successful delivery and commercial impact

Exceptional communication and storytelling skills, with a deep understanding of emotional branding

Effective writing style that allows you to deliver compelling messages to internal and external audiences

Experience managing direct reports, including performance and development planning, coaching and mentoring

Experience managing agencies, budgets and cross-functional teams

Passionate about making a positive impact in people’s lives

Experience delivering CRM campaigns from a strategic and executional level

Experience working in a fertility, women’s health or other healthcare services business

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