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Forde Recruitment Ltd
Leeds
Forde Recruitment are currently recruiting a Customer Relations advisor on behalf of our Global Automotive client in Leeds, West Yorkshire. Their Central Complaints department sits alongside our clients Legal and Finance teams and supports teams across the UK managing escalated complaints from first point of contact through to resolution. The purpo
Job Source: Forde Recruitment LtdZenith Technologies
Leeds
Are you looking for a career with an employer who values their team? One that offers a clear path to career growth? A company that's just been awarded 'Large Business of the Year' at the Yorkshire Post's 2022 Excellence in Business Awards? Look no further than this exciting opportunity at Zenith! At the heart of our Consumer division, our Defleet
Job Source: Zenith TechnologiesSimon Lincoln Recruitment Solutions
Leeds
Hours of Work 9.00 - 5.30 Monday to Friday Duties To ensure the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person. To assis
Job Source: Simon Lincoln Recruitment SolutionsAibo Recruitment Ltd
Leeds
Job Title: Customer Service AdvisorTo provide assistance and support to Employers using my client's pension arrangementsAreas of Responsibility:1. To develop and take ownership of my client's vision, Business Plan and values, and to be totally committed to these.2. To provide customer delight at all times, to our colleagues, employers and members.
Job Source: Aibo Recruitment LtdLucy Walker Recruitment Ltd
Leeds
Looking for a summer customer service temp role? Are you immediately available and looking for temporary work until the end of the summer to cover seasonal workload. We are working with a well-known and respected company in Leeds who are seeking several customer service advisers to support them at this busy time, working full time over a range of
Job Source: Lucy Walker Recruitment LtdLogistic People
Leeds
Customer Service Advisor Wanted In SHERBURN! Logistics People are looking for a Customer Service Advisor to join our team. Location: Sherburn Working Hours: Monday - Friday 07:00 - 15:00 Shifts Available Sunday - Thursday 18:00 - 02:00 Shifts Available Pay rate: £11.44 P/hr Logistics People are currently recruiting a Customer Service Advisor to joi
Job Source: Logistic PeoplePage Personnel Secretarial & Business Support
Leeds
Page Personnel have just registered a new exciting Permanent Customer Service Advisor Position to work for a reputable business within the Automotive Sector! This would be an exciting opportunity for someone experienced within Customer Services that is looking for that next step in their career or someone that is looking to get into the industry! C
Job Source: Page Personnel Secretarial & Business SupportTEMPLEWOOD RECRUITMENT LTD
Wakefield
Are you looking to develop your retail/sales experience and develop your career, whilst learning lots of new skills? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and very secure industry. My client welcome applicants from all different types of retail backgrounds. Job Purpose:
Job Source: TEMPLEWOOD RECRUITMENT LTDLeeds
Monday 9.00am - 5.30pm (37.5 hours per week)£26,555 p/aPermanent
Our client has an exciting opportunity to join the customer service team as a customer relations advisor. The central complaints department supports teams across the UK managing escalated complaints from first point contact through to resolution.
The customer relations advisor will provide the highest level of customer care, service and resolution, supporting high profile cases and escalations to the leadership team.
Main responsibilities:
To own and manage customer issues and complaints, ensuring customers are kept informed at all times
Resolve all issues in a timely and efficient manner whilst maintaining financial loss for the business
Accurately record complaints received, handled and resolution in line with compliance and business guidelines
Build relationships with stakeholders and be a point of contact for all colleagues across the business
Take ownership of your personal development
Skill & experience:
High attention to detail
Decision making skills with the ability to find the root cause
Perform well under pressure
Ability to convers at all levels
Excellence in complaint handling, resolution and compliance
Professional letter writing skills desirable
Good working knowledge of Microsoft Word, Excel
Ability to adapt to change
Interested?
Please apply below.
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Customer Relations Advisor jobs in Leeds
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