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SHIRE UK LTD

Bromsgrove / Global

Trainee Administrator

Job Description

Trainee Administrator

Bromsgrove

We are looking for a motivated and organised Trainee Administrator to provide support across projects and day-to-day operations. This is an excellent opportunity to develop administrative skills within a professional environment, with full training provided.

Key Responsibilities

  • Providing general administrative support, including telephone calls, front of house and typing.
  • Handling telephone and email enquiries, responding where appropriate and directing queries to the relevant personnel.
  • Monitoring inboxes and distributing enquiries.
  • Setting up and allocating new enquiries and jobs in line with internal processes.
  • Maintaining accurate records on internal and external databases throughout projects and jobs.
  • Uploading and extracting work-in-progress information, service level agreement reports and other documentation.
  • Coordinating site visits.
  • Completing work accurately, efficiently and in line with internal processes and timescales.

We Are Looking for Someone Who Is:

  • Reliable and keen to learn.
  • Confident communicating by telephone and email.
  • Comfortable using computers and learning new systems.
  • Professional and courteous with colleagues and external contacts.
  • A proactive team player with good initiative.

No previous administrative experience is essential. Full training and support will be provided.

What We Offer:

  • Full training and ongoing development
  • Competitive salary
  • Pension, holiday entitlement and supportive team.
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