Administrator/Coordinator

Administrator/Coordinator

Location: Eastleigh

Salary: £31,607 P/A

Hours: Monday to Friday, full-time hours

We are currently recruiting for an organised and proactive Administrator/Coordinator to join a busy operational team within an established organisation. This is a varied role involving scheduling, administration, customer communication and coordinating field-based teams to ensure work is delivered efficiently and within agreed timescales.

The Role

Support the Scheduling Operations Supervisor with the daily management and allocation of workloads, ensuring jobs are completed within agreed timescales and KPIs.

Plan and coordinate team rotas and field-based diaries to maximise productivity and minimise unnecessary travel.

Deputise for the Scheduling Operations Supervisor when required and help manage the team's workload.

Provide day-to-day line management and support to a proportion of the scheduling team, escalating significant performance or behavioural issues where necessary.

Monitor work-in-progress and unallocated jobs, ensuring work is appropriately assigned and compliance requirements are met.

Undertake scheduling duties and support the team with complex or urgent requirements.

Monitor work queues and ensure workloads are allocated appropriately to meet SLAs.

Act as a key point of contact for internal teams, customers and operational colleagues, ensuring queries are directed and resolved efficiently.

You will ideally have:

Previous experience working in a busy scheduling, planning, coordination or administration environment.

Strong organisational skills with the ability to prioritise competing workloads and meet deadlines and KPIs.

Excellent written and verbal communication skills, with the confidence to communicate with a range of audiences.

Experience supporting or supervising colleagues would be advantageous.

Good knowledge of Microsoft Office, including Outlook, Word, Excel and Teams.

Able to work effectively under pressure and respond positively to changing priorities.

Strong attention to detail and the ability to work both independently and as part of a team.

Please apply ...