Retail Supervisor

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment? We're looking for a Retail Supervisor to:

Support and guide a team to do their best work

Deliver great service while keeping the store running smoothly

Enjoy 40–60% discount on top outdoor brands

Work 28 hours per week on a rotating schedule including weekends

Sound like your kind of role? Read on to find out more.

About us

We believe life's better outdoors — whether it's hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care.

That's where you come in.

As a Retail Supervisor, you'll play a key part in helping your team grow, supporting customers, and keeping the store on track. You'll lead by example on the shop floor and step in to run things when the Store Manager is away.

We're part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock — three brands that share a love for the outdoors and a commitment to people and planet.

What you'll be doing

You'll be a go-to person in store - trusted, knowledgeable and ready to take the lead when needed. In this role, you'll:

Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity

Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis

Mentor new colleagues and help onboard them confidently

Manage store opening and closing duties as a key holder

Carry out cashing up duties accurately and efficiently

Lead in the absence of the Store or Assistant Store Manager

Keep the store safe, compliant and running efficiently

Bring energy, organisation and motivation to your team

We're looking for someone who

Has experience as a retail supervisor or in a similar supervisory role

Is confident handling responsibility and solving problems

Leads b...