Accommodation Advisor

Company Description Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives

Job Description Accommodation Advisor

Salary: £16,005 pa + Benefits

Contract : 20 hours a week Permanent (hours to be agreed)

Location: Reading Probation Office

Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, its possible. Thats where you come in.

Were looking for an Accommodation Advisor to join the team someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isnt just about offering advice; its about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.

About the Role:

You will be based from Southampton probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. Youll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we dont provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.

What Youll Be Doing:

Collaborating with key partners: Youll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.

Caseload management: Youll manage multiple individuals, balancing their needs while keeping up with all the related admin.

Working to KPIs: Youll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.

Quality Recording: Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.

Qualifications ...